Spirit Halloween · 1 week ago
Desktop Support Technician I
US-NJ-Egg Harbor Township
Full-time
Onsite
Entry Level
$19.50/hr - $21.50/hr
1+ years expSpirit Halloween is a company focused on providing fun and building a great workplace culture. They are seeking a Desktop Support Technician I responsible for delivering high-level support for end users, troubleshooting issues, and providing training to temporary technicians.
Retail
Responsibilities
Install and configure VOIP phones, ensuring seamless communication infrastructure
Administer Office 365, covering Exchange and Teams functionalities
Develop and execute scripts to automate IT tasks and software deployments
Oversee Windows update management, maintaining system integrity and security
Assist with maintaining standardized device configurations and deployments through Microsoft Intune
Govern user access process, granting permissions for key systems
Create user documentation and conduct end-user training sessions
Install and configure software and hardware across PC and Mac platforms
Provide comprehensive support for personnel, addressing hardware, VPN, wireless networking, email, and printers
Document support requests and resolutions meticulously in the ticketing system
Collaborate with other IT departments to resolve end-user problems and access requests
Qualification
Required
Bachelor's degree in Computer Science, Information Technology, or a related field; or one year related experience and/or training; or equivalent combination of education and experience
Experience with Active directory and group management
Experience performing basic tasks in Exchange Online, including creating/managing mailboxes
Experience performing basic Teams administration tasks, including creating/managing Teams
Experience supporting Windows 10 and Windows 11 desktop/laptops
Ability to work independently, in a fast paced environment
Preferred
Familiarity with PowerShell and command line scripts
Experience supporting Mac OS and Jamf experience
Benefits
Flexible work environment
Career advancement
Competitive base salary
Bonus opportunity
Vacation, Personal, Sick and Holiday pay
Medical, Dental, Vision, Disability, Life and AD&D insurance
401k with a company match
30% merchandise discount
Company
Spirit Halloween
Spirit Halloween is an seasonal Halloween retailer
10001+ employees
Funding
Current Stage
Late StageTotal Funding
unknown2007-08-21Acquired
Leadership Team
Holly Rawlinson
GM Partnerships, Licensing and Wholesale, Spirit Halloween and Spencer Gifts
Recent News
NPR Topics: Business
2025-11-01
Company data provided by crunchbase