Polygon Labs · 5 days ago
Lead Solutions Engineer
United States
Full-time
Remote
Senior LevelPolygon Labs is a software development company focused on building a network of aggregated blockchains. They are seeking a Lead Solutions Engineer to support their payments and financial infrastructure products by translating complex legacy systems into workable integrations and guiding customers through ambiguity.
BlockchainEthereumInformation TechnologyInfrastructureWeb3
Responsibilities
Support BD in late-stage deals and technical evaluations
Lead technical discovery with customers, focusing on complex legacy payments, fund flows, and compliance
Align customer business models (tradfi, fintech, platforms, embedded finance, global payments) with scalable payment architectures
Translate customer business and system requirements into implementation plans
Design and explain integrations for:
Wallets
Payments APIs
KYC/KYB, onboarding, risk, and compliance
Widgets, SDKs, hosted components, and embedded payment experiences
Develop reference architectures, integration diagrams, payment flow documentation, and technical walkthroughs
Serve as the technical authority in customer discussions when needed
Demonstrate expertise in payment authorization rates, conversion optimization, and transaction success metrics
Identify gaps between current product capabilities and customer needs
Clearly separate what exists, what’s on the roadmap (and can be accelerated), and what requires custom or speculative development
Clarify ambiguous customer requests into clear, marketable technical scopes
Negotiate tradeoffs with customers to close deals when requirements don’t fully align
Collaborate with Sales to resolve payment integration risks early and unblock deals
Work with Product and Engineering to guide roadmap decisions based on customer demand
Influence pricing, limits, and launch phases based on technical constraints
Build lightweight prototypes, middleware, or example implementations where helpful
“Vibe code” small systems or applets to rapidly prototype and unblock integrations or demonstrate feasibility
Read and reason about customer codebases, API specs, and architecture diagrams
Help customers understand how to integrate with modern systems when their internal infrastructure is outdated or rigid
Anticipate scale, failure modes, and operational complexity in production payments systems
Support initial customer implementations and early production issues
Act as a technical escalation point when integrations hit complexity
Help define what scalable post-sales support should look like over time
Qualification
Required
Strong background in payments, fintech, or financial infrastructure
Hands-on familiarity with fund flows, settlement, reconciliation, disputes, and money movement
Deep familiarity with legacy payment systems, fund flows, and real-world integration constraints
Prior experience in Solutions Engineering, Sales Engineering, or highly technical pre-sales roles at payments companies
Proven ability to operate independently with minimal guidance
Strong customer empathy and the ability to explain complex systems clearly
Comfortable coding and building small technical solutions or prototypes
Solid understanding of APIs, webhooks, payment integrations, and system architecture
Preferred
Experience working with wallets, on-chain payments, or blockchain-based infrastructure
Knowledge of global payment regulations (PSD2, SCA, Open Banking)
Exposure to regulated environments and compliance-driven system design
Experience working across time zones and with globally distributed teams
Benefits
Remote first global workforce
Industry leading Medical, Dental and Vision health insurance*
Company matching 401k with 3% match*
$1,500 Home Office Set Up Allowance (life-time max)
$200 Annual Book Allowance Program
$75 Monthly internet or phone reimbursement
Flexible Time Off
Company issued laptop
Egg freezing, mental health, and employee wellness benefits
Company
Polygon Labs
building aggregated blockchains
Founded in 2017
201-500 employees
H1B Sponsorship
Polygon Labs has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
Funding
Current Stage
Public CompanyTotal Funding
$451.45MKey Investors
Disney AcceleratorPeak XV PartnersMark Cuban
2023-06-05Series Unknown
2022-07-13Non Equity Assistance
2022-02-07Initial Coin Offering· $450M
Leadership Team
Sandeep Nailwal
Co-Founder & CEO
Brendan Farmer
Co-Founder
Recent News
2026-01-19
Company data provided by crunchbase