AMISEQ · 1 day ago
Risk Analyst I
Plano, TX
Contract
Hybrid
Entry, Mid Level
2+ years expAMISEQ is seeking a Risk Specialist to join their dynamic team. The role involves analyzing customer information and transaction data to identify fraud and risk trends while adhering to compliance procedures. The ideal candidate will have strong problem-solving abilities and exceptional time management skills to meet tight deadlines.
AnalyticsCyber SecurityInformation TechnologyProfessional Services
Responsibilities
Understand the core purpose of verifying identity of individuals and businesses to prevent fraud and compliance concerns
Knowledge of KYC/KYB checks, including gathering customer info and document verification
Check submitted documents (ID, proof of address, incorporation docs) for validity, expiration, and completeness
Accurately input customer data from various sources into internal systems
Analyze customer information, financial patterns, and transaction data to identify fraud/risk trends
Operate within SOPs to mitigate risk
Maintain accurate and detailed records of all transactions
Represent brand with empathy while adhering to risk policies
Collaborate with cross-functional teams to resolve customer issues
Identify and suggest improvements in processes and technology
Stay current with industry trends to detect emerging fraud/risk patterns
Handle 15–20 inbound calls daily, resolving complex risk and fraud concerns
Strong customer service skills via inbound phone queues
Ability to navigate between multiple tools while assisting merchants live
Qualification
Required
KYC and KYB knowledge: Understand the core purpose of verifying identity of individuals and businesses to prevent fraud and compliance concerns
Due diligence procedures: Knowledge of KYC/KYB checks, including gathering customer info and document verification
Identification and verification: Check submitted documents (ID, proof of address, incorporation docs) for validity, expiration, and completeness
Data entry: Accurately input customer data from various sources into internal systems
Analyze customer information, financial patterns, and transaction data to identify fraud/risk trends
Operate within SOPs to mitigate risk
Maintain accurate and detailed records of all transactions
Represent brand with empathy while adhering to risk policies
Collaborate with cross-functional teams to resolve customer issues
Identify and suggest improvements in processes and technology
Stay current with industry trends to detect emerging fraud/risk patterns
Handle 15–20 inbound calls daily, resolving complex risk and fraud concerns
Strong customer service skills via inbound phone queues
Ability to navigate between multiple tools while assisting merchants live
2+ years of relevant experience in risk management
Proficient with G-Suite and other relevant software
Strong organizational and time management abilities
De-escalation and handling of sensitive customer situations
Collaboration and communication
High integrity and ethical standards
Fast learner, adaptable to new tools and processes
Company
AMISEQ
AMISEQ focuses on cybersecurity, intelligent automation, analytics and IT consulting services.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Nilesh Jadhav
CEO
Recent News
TechAfrica News
2025-07-19
Company data provided by crunchbase