Pizza Luce · 1 week ago
Customer Service Support Staff - Eden Prairie Location
Eden Prairie, MN
Full-time
Onsite
New Grad, Entry Level
$11.41/hr - $13/hrPizza Lucé is a well-established restaurant chain in Minnesota known for its award-winning pizza and commitment to quality service. They are seeking enthusiastic individuals for the role of Customer Service Support Staff to provide excellent customer service and assist co-workers in a fast-paced environment.
Restaurants
Responsibilities
Greet the customers in a timely fashion with warmth and sincerity
Help customers navigate the menu and answer questions or make recommendations
Address customer issues or concerns promptly and professionally
Answer phones and enter customer food orders into the POS system
Assist delivery drivers with packing cold items and labeling
Work collaboratively with servers, bartenders, hosts, bussers, and others to deliver an excellent customer service experience
Perform miscellaneous cleaning tasks and other side work as needed (e.g. sweeping, mopping, taking out the garbage)
Qualification
Required
Command of the English language
Ensures every guest has the complete Pizza Lucé experience
Upbeat and friendly personality
Previous customer service and restaurant experience is a plus
Knowledge of basic restaurant hospitality and a fully engaged, service-minded attitude
Able to stand for 10 hours and lift 40 lbs
Must have a team attitude and be alert to the needs of co-workers and guests
Benefits
Opportunity to participate in the Referral Program, get up to $200 for each referral
Free on-the-shift meals
Discounted pizza and menu items after work.
An awesome, fun, and supporting work environment committed to work-life balance
Enjoy awesome company parties and events
Eligibility for paid days off
Health, Dental, Vision and Accident Insurance
Medical & Dependent Care FSAs
401k Retirement Plan with Industry Leading Company Match
Convenient medical care benefits for you and your family
Recognition program
Free Employee Assistance Program
Enjoy Christmas Eve, Christmas Day, Easter, and Thanksgiving- our restaurants are CLOSED on these holidays
Time-and-a-half pay on New Year's Day, Memorial Day, Fourth of July, and Labor Day
Come as you are: inclusive, diverse and accepting culture
On-the-job training and development at a company with a good reputation in the industry
Company
Pizza Luce
Handmade gourmet pizza made from fresh ingredients. Vegan, Vegetarian and Gluten Free options. Free Delivery and online ordering in Minneapolis, St.
Founded in 1993
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
JJ Haywood
CEO
Company data provided by crunchbase