Larson Air Conditioning, LLC. · 4 days ago
Installation Coordinator (HVAC)
Scottsdale, Arizona, United States
Full-time
Onsite
Mid, Senior Level
$25/hr - $32/hr
4+ years expLarson Air Conditioning, LLC. is a growing HVAC company based in Scottsdale, Arizona, dedicated to providing exceptional service and fostering a positive team culture. They are seeking an Installation Coordinator who will manage the scheduling, logistics, and documentation of HVAC installation projects, ensuring effective communication and high customer satisfaction throughout the process.
Consumer Services
Responsibilities
Coordinate and manage the scheduling, logistics, and documentation of HVAC installation projects from start to finish, ensuring seamless communication between sales, technicians, vendors, and customers while maintaining efficiency, quality, and customer satisfaction
Planning, coordinating, and executing HVAC installation projects from inception to completion
Coordinate with sales, customer service, and operations teams to ensure smooth communication and job scheduling
Prepare and maintain project schedules, keeping all stakeholders informed of progress and potential delays
Coordinate with vendors and suppliers to ensure the availability of required equipment, materials, and resources for each project
Handle customer escalations related to installation projects and ensure timely resolution
Monitor project budgets and expenses, assisting the Installation Manager in cost control and resource allocation
Maintain accurate and up-to-date project documentation and database
Liaise with customers to schedule site visits, installations, and post-installation inspections, ensuring a high level of customer satisfaction
Communicate project updates, changes, and milestones to both internal teams and external clients in a clear and professional manner
Troubleshoot and resolve any scheduling conflicts, resource constraints, or other issues that may arise during project execution
Assist in the training and onboarding of new installation team members, ensuring they are aligned with company policies and procedures
Collaborate with the Installation Manager to identify process improvements and implement best practices to optimize installation efficiency and quality
Ensure that all work is performed in compliance with industry standards, safety regulations, and local building codes
Monitor performance metrics, track progress, and report on key performance indicators (KPIs) to senior management
Develop and implement processes to improve installation efficiency and customer satisfaction
Manage inventory and equipment to ensure availability of materials and tools needed for projects
Foster a positive team culture that aligns with the company’s core values, including a positive mindset, accountability, and follow-through
Qualification
Required
Minimum of 2 years of experience in HVAC installation, with at least 2 years in a leadership or management role
Strong knowledge of HVAC systems, installation procedures, safety standards, and local building codes
Proven ability to manage, lead, and develop a team of technicians
Excellent organizational and project management skills with the ability to handle multiple projects simultaneously
Strong communication and interpersonal skills, with the ability to collaborate with internal teams and build strong customer relationships
Proficiency in computer systems, including Microsoft Office and job scheduling software
Ability to troubleshoot and problem-solve in a fast-paced environment
Valid driver's license with a clean driving record
Preferred
HVAC Certification (NATE or ELA Master Heat Pump)
Experience with CRM and job management software (e.g., ServiceTitan)
Experience working with Trane, Mitsubishi, and Bosch
Benefits
Medical Insurance – We pay 50% of your weekly premium
Work Life Balance – 12 Days of Paid Time Off!
Retirement Plan with a 3.5% Company Match
Paid Training – We invest in YOU!
Company
Larson Air Conditioning, LLC.
We are family-owned and proudly serve residential and commercial clients in Scottsdale and throughout the Phoenix metro area.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase