Expedite Talent Solutions · 3 months ago
Business Analyst
United States
Full-time
Remote
Mid LevelExpedite Talent Solutions is seeking a Business Analyst for the Office of Information Services (OIS) which provides technology systems and services for the Oregon Health Authority and Oregon Client. The role involves strategic development for vendor management processes, analyzing vendor performance, and improving contractual agreements and service level agreements.
IT ManagementProfessional ServicesWarehousing
Responsibilities
Working with key consultant/research vendors, provide strategi guidance in building VMO processes & capabilities
Work directly with high value IT vendors, senior ODHS/OHA executives, DAS, IT oversight, LFO and business partners
Research best tools; recommend best contract management software. Ultimately said software will contain all executed contracts as will contracts that are under development but are not yet active. Including clear metrics across all key performance indicators (KPIs) to ensure strong performance management
Research, develop KPI, analysis, develop system stand reports, share best practices, which provide leverage to improve vendor performance
Handle internal contract-related complaints or disagreements from the business or other internal stakeholders
Classify, rationalize, and optimize the vendor portfolio and concentrate efforts on managing the most strategic vendors
Create vendor contract, performance, relationship and risk management procedures
Inform IT vendor managers/procurement and business operations about information gleaned from market research reports on sourcing methods, products, and potential vendors while conducting vendor analysis
Assisting internal alignment with key leadership, IT oversight on vendor management value
Obtain consistent visibility of vendor engagements and opportunities within the OHA/ODHS including IT oversight agencies
Produce a weekly update including a summary of accomplishments, next week’s tasks, progress against milestones and timeframe, identified issues/risks, mitigation of identified issues/risks, and plan for coming week
Gainwell QBR: analyze OHA ratings and Gainwell ratings documenting significant changes from previous QBR to current. 1 month prior to schedule QBR, provide a weekly update on milestones/materials against established timeframe
Prepare OHA QBR presentation materials for VMO lead
Coordinate post-QBR survey and analysis of response with a presentation to VMO leader with suggested changes based upon analysis of responses. Update agreed upon changes to due date(s) of milestones/material for QBR going forward
Develop, in conjunction with VMO leader, a staff and support plan, including a strategy to maintain the Microsoft Quarterly Business Review (QBR), including identifying relevant contracts and business partners, scoring methodology, all templates and formats for the QBR, identifying who is responsible for preparing each QBR document, clear timeline including who is responsible for delivery. Include post evaluation questions to analyze participants sentiments and provide continuous improvement feedback
Microsoft: Identify DAS/EIS contract administrator(s) for M365, Azure Cloud, and Dynamics and request Microsoft contracts. Evaluate contracts and relevancy within the QBR process including a scorecard including each contract with relevant SLA or performance KPIs. Suggested content, sections and evaluation points based upon known issues, contract terms and/or best practices
Develop a staffing plan for the development of MS QBR and maintenance of Microsoft and Gainwell QBR activities
Post survey analysis report based upon the Microsoft and Gainwell QBR survey outlining findings from survey, identify issues during QBR, propose changes or modifications based upon analysis and discussions. Suggested feedback to owners or business partners
Qualification
Required
Procurement. Vendor Managed Service projects. Medicaid
Familiarity Business process redesign and integration
Familiarity with data analytics, health informatics or implementation of broad-based data-mining systems
Experience with vendor engagement and support request management
Previous experience with enterprise-wide transformational system implementation
Strong analytical skills and business acumen
Ability to communicate critical information and updates to executive staff and various stakeholder groups
Ability to develop and maintain working relationships with internal and external partners including legislative and federal partners
Ability to manage multiple priorities within tight deadlines and budget
Ability to work inside of a team with strong teamwork skills
Preferred
Preferred experience with healthcare delivery, health reform and/or the health insurance industry
Company
Expedite Talent Solutions
Expedite Talent Solutions is a minority- and woman-owned firm delivering agile staffing, project outsourcing, and professional services to clients across the Healthcare, Commercial, and Public Sectors.
Founded in 2009
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Sandeep Singh
Associate Director / Sr. Client Partner
Company data provided by crunchbase