DemandLab · 5 days ago
Client Success Strategist
United States
Full-time
Remote
Mid, Senior Level
$80K/yr - $90K/yr
7+ years expDemandLab is a leading marketing consultancy company, championing the cause of integrated, end-to-end, automated marketing and sales since 2009. The Client Success Strategist plays a leading role in developing and managing client relationships, driving client value and success, and ensuring the timely delivery of client solutions.
ConsultingMarketing
Responsibilities
Act as a trusted advisor by building strong relationships and deep understanding of client goals, business, and industry
Manage client engagements, including priorities, renewals, and identifying growth opportunities
Align clients on digital strategy and translate business needs into clear execution roadmaps with technical and project teams
Estimate resources and timelines, manage scope and dependencies, and ensure successful delivery
Analyze complex business challenges and develop practical, data-driven solutions and recommendations
Support client decision-making through cost/benefit analysis, stakeholder alignment, and solution evaluation
Define success metrics, business requirements, and process improvements to drive measurable results
Qualification
Required
Strong background in B2B digital marketing and marketing technology (martech), including campaign strategy, execution, and performance reporting
Hands-on experience with marketing automation platforms (e.g., Marketo, Eloqua) and CRM systems (Salesforce or Microsoft Dynamics)
Proven ability to lead client engagements and executive-level conversations, with excellent communication and presentation skills
Experience translating business goals into data-driven strategies, roadmaps, and value cases
Solid understanding of marketing operations, customer experience, and analytics/tracking
Demonstrated project/program management experience in software or technology-driven environments
Ability to identify growth and new business opportunities within existing client relationships
7+ years of relevant marketing or demand generation experience (or equivalent)
Bachelor's degree in a related field or equivalent practical experience
Benefits
100% Remote, permanently
Monthly Utility Allowance
Personal and Professional Development Funding
Flexible Work Environment
Work From Home
Collaborating with senior marketing professionals with years of experience, pushing the envelope
The freedom to have fun, experiment, explore, and get creative in a supportive environment
Company
DemandLab
DemandLab is a technology focused marketing consultancy that provides its clients with revenue ecosystem solutions.
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Rhoan Morgan
CEO and Co-Founder
Julien Gasparac
Co-Founder
Recent News
Agility PR Solutions
2023-03-09
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