Talently · 4 days ago
Director of Operations - Property Management and Maintenance
Greater Boston
Full-time
Hybrid
Director/Executive
$80K/yr - $100K/yr
8+ years expTalently is a dynamic leader in the Real Estate sector, seeking a Director of Operations in Property Management and Maintenance. The role involves leading and mentoring teams, overseeing operations for various property types, and optimizing performance to ensure tenant satisfaction.
RecruitingStaffing Agency
Hiring Manager
Hailey Nguyen
Responsibilities
Lead, mentor, and develop Property Managers, Leasing Managers, and Coordinators across multiple markets
Oversee day-to-day operations for residential, multifamily, and HOA properties, ensuring high standards of service and performance
Drive portfolio results to meet key metrics such as days on market, occupancy rates, and rent collection targets
Manage client escalations and foster strong owner and tenant relationships to maximize satisfaction
Partner effectively with Maintenance, Leasing, and Finance teams to ensure seamless operations
Implement and improve workflows and technology systems, supporting the scalability of property management operations
Qualification
Required
8+ years of progressive experience in property management operations
Extensive experience with managing property maintenance
Experience with multifamily and/or HOA portfolio
Experience managing a scattered large portfolio
Exceptional team leadership, client relations, and operational management skills
Preferred
CPM (Certified Property Manager) or ARM certification
HOA management experience
Company
Talently
Recruitment made Easy
11-50 employees
Funding
Current Stage
Early StageRecent News
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