Peraton · 3 days ago
2nd Shift - Data Center IT Specialist
Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. They are seeking a Data Center IT Specialist to monitor and manage data center operations, ensuring compliance with industry standards and maintaining a secure environment.
Information TechnologyRobotics
Responsibilities
Monitor service request in-boxes and respond within 30 minutes of receipt
Log, track, and document all work accurately in the government-furnished ITSM system
Diagnose and resolve customer-reported incidents, problems, and events, providing timely updates to users
Apply industry-standard ITSM processes to support high-reliability IT services
Deliver status updates and outage communications via phone, email, and designated platforms within 15 minutes of identification
Maintain and coordinate callback lists, escalation paths, and special event requirements with customer representatives and the COR
Develop, maintain, and execute the Major Incident Response (MIR) plan to ensure rapid service restoration, stakeholder awareness, and proper escalation during significant service degradations
Lead service restoration activities by implementing corrective actions, escalating issues when needed, coordinating SMEs, maintaining incident journals, and managing notifications
Oversee daily data center operations, including monitoring, maintenance, and troubleshooting
Ensure compliance with industry standards, best practices, and applicable regulations (SOC 2, ISO 27001, NIST)
Maintain a secure and resilient environment, including power, cooling, physical security, and access controls
Manage installation, maintenance, and decommissioning of hardware such as servers, storage, and network equipment
Support infrastructure upgrades and expansions as needed
Keep rack sheets and asset documentation current; maintain facility access such as door codes
Monitor and evaluate data center equipment performance, addressing issues proactively
Implement strategies to optimize resource utilization, energy efficiency, and overall performance
Develop and maintain disaster recovery and business continuity plans; conduct regular testing and exercises
Manage relationships with service providers, vendors, and contractors, ensuring cost-effective operations and adherence to service expectations
Maintain comprehensive documentation of configurations, procedures, and incidents
Produce routine reports on data center performance, uptime, and operational efficiency
Qualification
Required
Bachelor's degree and a minimum of 1 year of experience. 4 additional years of experience can be substituted in lieu of the degree requirement
Must possess or be able to obtain at least one of the following certifications before start date. Continued certification required as a condition of employment: CCNA Security, CEH, CISSP, CySA+, GICSP, GSEC, Security+ CE, CND, SSCP
Applies a high degree of accuracy and meticulous attention to detail when reviewing documentation, executing procedures, and validating system changes to ensure operational integrity
Experience and knowledge of networking concepts, protocols, and architecture
Understanding of common cyber threats, attack vectors, and exploitation techniques
Demonstrated strength in analytical and problem-solving skills with attention to detail
Demonstrated excellent communication and interpersonal skills, with the ability to collaborate effectively with colleagues at all levels of the organization
The ability to support 24x7x365 system monitoring, customer, and technical support role
U.S. citizenship required
Ability to obtain Secret security clearance
Ability to obtain a final Top Secret security clearance
Preferred
Bachelor's degree
Benefits
Overtime
Shift differential
Discretionary bonus
Company
Peraton
Peraton Fearlessly solving the toughest national security challenges.
Funding
Current Stage
Late StageRecent News
Washington Technology
2026-01-22
2025-09-25
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