Coral Shores Behavioral Health · 3 days ago
Receptionist - PRN
Coral Shores Behavioral Health is a subsidiary of Universal Health Services, Inc., providing high quality care in a confidential environment. The Receptionist is responsible for greeting and assisting visitors, answering the switchboard, managing mail, and providing clerical support while ensuring safety and security in the reception area.
Health CareMedicalOutpatient Care
Responsibilities
Greets visitors to the building, creating a warm and welcoming environment. Determine reason for visit. Assure sign-in/out procedures are followed and temporary badges created as needed
Answers telephone in a timely manner and directs the caller to the appropriate department or employee
Understands and differentiates between crisis calls and can easily access appropriate clinical staff
In the absence of requested staff, offers caller choices of transfer a caller to an associate’s voice mailbox, locating another staff person, or taking a message
Provides callers with information such as company address, directions to the company location, company fax numbers, company website, services provided and other related information
Notifies applicants of application process
Manages patient visitation to ensure appropriate process are followed such as number/age/relation of visitors, collecting personal belongings, etc
Accepts, reviews and documenting patient belongings. Notifies appropriate staff to ensure timely delivery to unit/patient
Receives, sorts and forwards incoming mail. Maintains and routes publications
Coordinates the pick-up and delivery of express mail services (FedEx, UPS, etc.)
Manages the security of the reception area. Recognizes and responds to signs of rising acuity. Calls for assistance as needed
Assists in the expedient announcement of codes and fire drills
Manages cash box and sales for meal tickets & events
Assist with clerical duties such as faxing, filing, and collating for facility as needed
Performs other duties as assigned
Only for one day coveregage 12:30 hrs shifts
Qualification
Required
High School Diploma or equivalency required
Weekends and holidays availability
12:30 hrs shifts
Preferred
One year of experience on a multi-line telephone switchboard in a health care environment preferred
Company
Coral Shores Behavioral Health
Coral Shores Behavioral Health offers behavioral health treatment and addiction services for children, adolescents, adults, and seniors.