Renown Health · 5 days ago
Financial Assistance Specialist
Reno, NV
Full-time
Onsite
Entry, Mid Level
2+ years expRenown Health is seeking a Financial Assistance Specialist to perform essential functions related to financial screening and assistance for patients. The role involves gathering and verifying financial information, facilitating applications for financial assistance, and ensuring effective communication with patients and relevant entities.
Health CareHospitalSocial MediaWellness
Responsibilities
Obtaining and accurately entering demographic and financial information into the computer system
Identifying all insurance payer sources and payer order sequence
Verifying insurance eligibility and benefits
Timely insurance notification
Determining estimated financial responsibility for services being rendered
Identifying and collecting patient financial obligation amounts, i.e., co-payments, co-insurance, deductibles, etc
Facilitate the application process for financial assistance with all applicable and appropriate patients including pre-admission, bedside visits while in-house, and walk-ins to Patient Financial Assistance or Business office
Follow up with patients to obtain all supporting documentation for each application process
Maintain documentation on all work activity for each patient account in the appropriate systems
Maintain communication/correspondence with patients, representatives, designated family members, appropriate Renown staff and all government entities on all accounts served
Review FAP applications and verifications received and document in all applicable patient accounts for FAP Committee review and processing
Monitors all cases processed for financial assistance and by the FAP Committee to completion
Completes documentation to justify adjustments for processing by the Central Business Office
Ensures all accounts are accurately noted for FAP eligibility and that all financial resources have been exhausted
Completes follow up with patients denied for financial resources to gain their cooperation for Financial Assistance
Ensures all patient co pay balances are collected at the time they are determined eligible for FAP and the FAP application is provided
Qualification
Required
Must have working-level knowledge of the English language, including reading, writing and speaking English
Requires the ability to perform intermediate math skills
Understanding of medical terminology
Nevada Division of Insurance Exchange Enrollment Facilitator Certification required within twelve (12) months of hire date
Must possess, or be able to obtain within 90 days, the computers skills necessary to complete online learning requirements for job-specific competencies, access online forms and policies, complete online benefits enrollment, etc
Thorough knowledge and proficiency with MS Excel and MS Word
Preferred
Bachelor's degree preferred
Bilingual candidates (Spanish) will be given preference
Two years' experience in commercial medical insurance benefits and eligibility verification, Medicaid screening, applications and/or eligibility, charity applications and qualification, medical claims processing or medical financial counseling experience preferred
Hospital Business Office claims processing medical claims follow-up, and/or medical professional office with customer service financial interaction experience highly preferred
Experience with EPIC system preferred
Company
Renown Health
Renown Health is northern Nevada's not-for-profit integrated health network.
5001-10000 employees
H1B Sponsorship
Renown Health has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (7)
2024 (6)
2022 (2)
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Baldrick's Foundation
2023-11-21Grant
Leadership Team
Brian Erling
President & Chief Executive Officer
Recent News
PR Newswire UK
2025-12-24
HealthCareIT News
2025-11-21
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