Chadwell Supply · 1 day ago
Back Order Expeditor
Tampa, FL
Full-time
Hybrid
New Grad, Entry Level
$18/hr - $18/hrChadwell Supply is a rapidly growing company recognized as the National Apartment Association's 2025 Top Employer in the Supplier Category. The Back Order Expeditor role involves evaluating, processing, and shipping backorder tickets, ensuring timely invoice processing, and collaborating with various teams to expedite orders.
Heating Ventilation and Air Conditioning (HVAC)LogisticsManufacturingReal Estate
Responsibilities
Evaluate, process and ship backorder tickets from other locations to fulfill orders placed on backorder by Customer Service or any other ordering platform
Manage the bill complete report to ensure timely invoice processing
Work closely with warehouse personnel and Branch Managers to expedite shipped orders
Utilize Pacejet for the best cost of shipping
Read and follow all notes on the customer card pertaining to the handling of accounts
Handle backorders with credit card pay terms and move them to other branches to be fulfilled
Work quickly to provide substitutes for WSL or DISCO items placed on backorder through reporting
Use the backorder expediter queue to evaluate the fulfillment of large backorder tickets
Communicate directly with the Sales team, managers, and warehouse personnel to process backorder tickets
Manage all backorder expeditor and bill complete reports daily
Assist with ETA dates and transfer requests made by the Customer Service and Sales teams
Participate in Lunch and Learns and all other product knowledge opportunities
Acknowledge and answer all emails promptly
Qualification
Required
Be a minimum of 18 years of age
A high school diploma or GED is required
Demonstrated customer service skills and focus
Be familiar with the use of Microsoft Outlook, Excel and SalesPad
The ability to multi-task as well as have a strong attention to detail required
Have a financial aptitude for understanding and facilitating profitable order sales and fulfillment
Benefits
Medical
Dental
Vision
Life insurance
Disability
401K
104 hours of paid time off accruals
Complimentary gym access
Meal prep services
Employee discount program
Company
Chadwell Supply
Chadwell Supply is a logistics company providing plumbing parts and HVAC equipment.
Founded in 2007
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Robert Chadwell
G2 Managing Partner, Operations
Recent News
2024-04-08
Company data provided by crunchbase