Smart Start · 1 week ago
Sales Program Advisor
Fort Worth, TX, US
Full-time
Onsite
New Grad, Entry Level
0+ years expSmart Start is a company focused on providing innovative solutions in the alcohol-monitoring industry. The Sales Program Advisor is responsible for driving revenue growth by managing inbound and outbound calls, selling products, and ensuring customer satisfaction through tailored solutions.
Education Management
Responsibilities
Engage inbound and outbound callers using a consultative sales approach to promote and sell Interlock products, programs, and services
Provide accurate product and service information, address inquiries, and resolve client concerns with professionalism and efficiency
Identify and pursue new sales opportunities through networking, referrals, and cold calling
Build and maintain strong relationships with clients to encourage repeat business and customer loyalty
Conduct follow-up calls and manage correspondence to resolve issues and ensure client satisfaction
Collaborate with internal teams and external partners to ensure seamless service delivery and uphold our reputation in the alcohol-monitoring industry
Escalate and route issues appropriately while maintaining detailed records in CRM and other systems
Gather and manage data across multiple technology platforms and handle documentation using standard office equipment
Prepare and deliver compelling sales presentations tailored to client needs
Stay informed on industry trends and competitor offerings through market research
Adhere to company policies, procedures, and confidentiality standards
Provide general Care Center support and perform other duties as assigned
Qualification
Required
High school diploma or equivalent required
Minimum of 6 months of relevant experience in sales, customer service, or call center environments
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
Familiarity with CRM software and sales tracking tools
Strong verbal and written communication skills with a professional demeanor
Excellent attention to detail and ability to multitask with a sense of urgency
Adaptable and resourceful in fast-paced, dynamic environments
Courteous, confident, and collaborative interpersonal skills
Self-awareness and the ability to read and respond to audience needs
Preferred
Bachelor's degree in a related field or equivalent professional experience
Understanding of industry trends and competitor offerings
Bilingual proficiency in English and Spanish qualifies for additional compensation
Benefits
A comprehensive health plan that includes medical, dental, and vision coverage to ensure you and your family have access to the care you need
A 401(k)-retirement plan with a generous company match to help you save for your future and achieve your financial goals
Other fringe benefits including Birthday & Anniversary bonus, company-wide discounts, legal services, short & long-term disability, etc.
Positive work environments that offer work/life balance and professional growth
Mission-driven work making a global impact with local roots
The opportunity to have hands on work experience with industry leading, innovative technology
Company
Smart Start
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase