Apply on Employer Site

Macro Connect, Inc. · 7 hours ago

Project Coordinator

Detroit, MI

Full-time

Hybrid

Entry, Mid Level

$55K/yr - $65K/yr

Macro Connect, Inc. is a small but growing Managed Service Provider team focused on helping schools, cities, and businesses achieve breakthrough performance by leveraging technology. The Project Coordinator will be responsible for planning and executing projects, filling technicians’ schedules, and ensuring work is completed on time and within budget while maintaining strong client relationships.

ConsultingEducationInformation ServicesInformation TechnologyInternet

Responsibilities

Be the primary point of contact with MC clients on projects, responsible for keeping them up to date throughout the project

Lead project planning and implementation

Coordinate the project scoping process in conjunction with our technicians

Create and manage project schedules, budget, and resources

Set the goals, tasks, and resource requirements for each project

Ensure our ProServices technicians have work scheduled 2-4 weeks in advance

Track project progress and deliverables, communicating to the client as needed

Regularly review project plans and schedules

Communicate project expectations and contribute to project plans (internally with the team and externally with our clients)

Resolve project issues and implement change orders

Report project progress and present solutions to problems (internal and external)

Lead kick-off and post-mortem project team meetings

Prepare spend and forecast reports during the project lifecycle

Work onsite with our clients along with the Pro Services technicians where appropriate

Qualification

Project coordinationBudget trackingResource allocationInterpersonal skillsProblem-solvingCommunication skillsTechnical aptitudeData analysisVendor managementRegulationsTime management

Required

Strong interpersonal skills to influence cross-functional teams and build relationships with clients and stakeholders

Excellent organizational and time management skills, with the ability to manage multiple projects and prioritize tasks effectively

Comfort with project budget tracking, and forecasting

Experience creating or being involved in the Scope of Work process

Strong problem-solving skills, with the ability to identify and mitigate project risks

Excellent verbal and written communication skills, with the ability to communicate technical information to both technical and non-technical stakeholders

Ability to analyze project data and create reports for stakeholders

Experience with resource allocation and vendor management

Familiarity with security and data privacy regulations and standards

Willingness to work onsite with technicians when it benefits the client and project

Preferred

Experience working for an MSP or similar IT environment

Benefits

Health, Dental, Vision, Short-Term Disability & Life Insurance

401K with a company match of up to 3.5%

Vacation/Sick Days, Personal Days, and Holidays

Hybrid work environment

Mileage Reimbursement

Mental health resources

Professional Development Support and Funding

Coffee and bagels

Beautiful, modern, dog-friendly workspace

Company-wide performance-based year-end bonus

Profit sharing based on company performance

Company

Macro Connect, Inc.

Macro Connect is Metro Detroit's premiere technology consulting firm specializing in computer and technology support for schools and small businesses.

Founded in 1997