Warranty Representative jobs in United States
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TEKsystems · 1 week ago

Warranty Representative

TEKsystems is a leading provider of business and technology services, helping clients activate ideas and solutions for business transformation. They are seeking a Warranty Services Representative who will provide advanced support to customers, handling all aspects of warranty service requests including dispatching, warranty validation, and vendor authorization.

Information Technology
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H1B Sponsor Likelynote

Responsibilities

Performs quotation processing over the phone, email and fax
Enter orders into the system and confirm orders to customer via email/fax
Process shipping instructions and packing lists to warehouse
Filing orders and checking customer’s open orders
Perform Physical Inventory when necessary
Back up billing role for the office and other branches when necessary
Support outside sales inquiry needs. (Stock and price check, open orders)
Process quotation for outside sales
Process internal transfers
Other additional tasks may be assigned

Qualification

Warranty claims processingCustomer supportData entryMS Office proficiencyTechnical instruction interpretationBilingual in SpanishCommunication skillsOrganizational skillsTeam collaboration

Required

Warranty claims processing
Customer support / customer service
Data entry
Proficiency with MS Office (Excel, Word, Outlook)
Excellent written and verbal communication skills with strong attention to detail
Proficient in computer systems, CRM and ERP platforms, and general business software
Ability to work collaboratively in a matrixed team environment
Ability to interpret technical instructions and documentation
Strong organizational skills, with the ability to support multiple products and prioritize tasks

Preferred

Bilingual in Spanish

Benefits

Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)

Company

TEKsystems

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At TEKsystems, they understand people. Every year they deploy over 80,000 IT professionals at 6,000 client sites across North America,

H1B Sponsorship

TEKsystems has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (46)
2024 (52)
2023 (33)
2022 (22)
2021 (36)
2020 (53)

Funding

Current Stage
Late Stage

Leadership Team

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Ryan Skains
Vice President, TEKsystems Global Services
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Company data provided by crunchbase