MGM Resorts International · 6 days ago
Security Training Development Partner - MGM Springfield
Property - MGM Springfield
Full-time
Onsite
Entry Level
$53K/yr - $71K/yr
1+ years expMGM Resorts International is seeking a Security Training Development Partner to enhance departmental performance and staff development within the Security department. The role involves creating, implementing, and overseeing training initiatives to ensure compliance and exceptional guest service.
GamblingHospitalityResorts
Responsibilities
Develop, implement, and oversee the execution of training based on the strategic needs of the division
Design training and developmental programs and processes for employee skill enhancement that target individuals as well as groups
Perform cause, knowledge, or gap analyses to help determine appropriate training delivery options
Train, monitor and reinforce standards and training accountability throughout division; ensure division employees are within compliance and are appropriately trained/certified as deemed appropriate for their roles, including providing feedback and ensuring employees sign off for all SOP training, safety compliance, and service standards on an on-going basis, and that employees are fully trained in applicable systems/programs, and have completed company compliance courses, e.g. Code of Conduct, Computer User Agreements, etc
Solicit and analyze feedback to increase effectiveness of training through focus groups, subject matter experts, and other methodologies
Research and develop curriculum that is appropriate to the business needs and advances the effectiveness of the learning function by recommending appropriate methods and tools to address training needs
Collaborate with the Operations Learning Partner and key stakeholders to develop and refine a suite of training materials, including leader guides, participant manuals, and evaluative tools
Act as a consultant to department leaders, ensuring the currency and effective utilization of training resources, and offer expert coaching and guidance on the performance issues, professional development, and the implementation of department training materials
Design new or customize existing corporate training programs and initiatives that align with MGM's service philosophy, support achievement of various industry ratings (e.g. AAA Diamond Award, and Forbes Star ratings), and comply with established safety and regulatory requirements (e.g. OSHA)
Partner with Learning & Development and department leaders to create training materials, development initiatives, and formulate onboarding plans and training schedules as well as dissect employee feedback to enhance the onboarding and training experience
Participate in the interviewing process of new employees and make hiring recommendations
Qualification
Required
Has a bachelor's degree or equivalent experience in business management, hospitality, related field, or equivalent work experience
Has 1+ years of prior relevant experience in training experience or in an instructional design role or related filed
Preferred
Preferred knowledge of Microsoft programs
Benefits
Healthcare, financial and time off benefits
Wellness incentive programs to help you stay healthy physically and mentally
Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more.
Free meals in our employee dining room
Free parking on and off shift
Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community
Employees in this position are eligible to participate in medical, dental, vision, life insurance, 401(k) plans, and time off plans.
Company
MGM Resorts International
MGM Resorts International is a hospitality firm that operates casinos, restaurants, and recreational resorts.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$3.6BKey Investors
IAC
2024-09-03Post Ipo Debt· $850M
2024-03-25Post Ipo Debt· $750M
2020-08-10Post Ipo Equity· $1B
Leadership Team
William Hornbuckle
Chief Executive Officer and President
Mark Strawn
Chief Financial Officer - Midwest Group
Recent News
2026-01-23
2026-01-20
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2026-01-17
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