Bishop & Company, Inc. · 1 week ago
Dispute Specialist (S)
Honolulu, HI, US
Full-time
Onsite
New Grad, Entry Level
$20/hr - $20/hrBishop & Company is hiring a Dispute Specialist for a financial institution in the Honolulu area. The role involves providing excellent customer service by handling Mastercard, Zelle, and ACH dispute claims in a call center environment while ensuring compliance with regulatory timeframes.
Human ResourcesInternetInternet of ThingsStaffing Agency
Responsibilities
Intake calls from customers, branches, and other call centers
Handle Mastercard, Zelle, and ACH dispute claims
Ensure compliance with regulatory timeframes
Qualification
Required
Banking experience
Customer service background
Strong writing and verbal communication skills
Attention to detail and good follow-through
Time management and critical thinking skills
Ability to work under pressure
Proficient with a 10-key calculator and typing
Knowledge of MS Office
Preferred
Familiarity with account transactions and the dispute process
Benefits
Parking: provided
Company
Bishop & Company, Inc.
As a locally owned and operated corporation, Bishop & Company has been helping Hawaii businesses since 1986.
Founded in 2005
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase