Vetcor · 3 days ago
Client Service Representative - San Francisco, CA
Vetcor is seeking a Client Service Representative for The Castro Animal Hospital, a community-focused veterinary clinic in San Francisco. The role involves being the first point of contact for clients, providing excellent client care, and managing various administrative tasks in a fast-paced environment.
EducationHealth Care
Responsibilities
Greeting clients
Differentiating routine cases from emergency cases
Scheduling appointments
Entering client, patient, and financial data into the computer
Generating invoices and explaining them to clients
Processing payments
Managing medical records
Qualification
Required
1-year veterinary client service experience is preferred but not required
Strong organizational skills
Excellent telephone and in-person communication skills
The ability to stay calm under pressure in a fast-paced environment
Compassion for clients and their fur family and understanding the stress that they endure
Benefits
401(k) matching & Roth Retirement Savings Plan
Flexible Spending Account (full-time only)
529 Savings Plan
Tuition Support Program (full-time only)
Referral bonus program
Health Insurance, including medical, dental, and vision (full-time only)
Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)
All US-based, benefits-eligible employees with a minimum of one year of service may receive up to three weeks of full pay for the birth or adoption of a child (full-time only)
Sick Time / Paid Time Off
Free/discounted lab work for all employee pets
Pet discounts on services and products
Pet food discount program
Quarterly Team Rewards Bonus Program
Professional development opportunities
Continuing education allowance
Uniform allowance
Six paid holidays (full-time only)
Employee Assistance Program
Employee discount program
Company
Vetcor
VetCor is a company which provides resources and knowledge sharing to help partners expand and grow their veterinary practice.
H1B Sponsorship
Vetcor has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2023 (2)
2020 (1)
Funding
Current Stage
Late StageTotal Funding
unknown2018-06-15Acquired
2015-04-20Private Equity
Leadership Team
Steve Prelack
Chief Operating Officer
Recent News
2023-10-03
PRNewswire
2023-07-18
PRNewswire
2022-09-08
Company data provided by crunchbase