All American Home Care LLC · 9 hours ago
Field Supervisor - Home Care
All American Home Care LLC is seeking a Field Supervisor to oversee the quality of non-skilled home care services. This role involves conducting in-home supervisory visits, coaching caregivers, and ensuring compliance with care plans and agency policies.
Health CareHome Health CareMedical
Responsibilities
Conduct routine in-home supervisory visits with clients and caregivers
Observe caregivers during service delivery
Ensure caregivers follow the client’s plan of care
Identify care concerns, safety risks, or training needs
Provide coaching, guidance, and feedback to caregivers
Support new caregiver field orientation and shadow visits
Address professionalism, attendance, and performance concerns
Report issues to office leadership as needed
Serve as the agency’s on-site representative during visits
Address client concerns related to caregiver performance or care quality
Report client feedback, complaints, or service issues promptly
Complete supervisory visit documentation accurately and on time
Ensure compliance with agency policies and state regulations
Report incidents, safety concerns, or suspected neglect/abuse immediately
Communicate visit outcomes to coordinators, scheduling, and management
Support retention and quality improvement initiatives
Qualification
Required
Active CNA license (required)
Valid driver's license and reliable vehicle (required)
Ability to travel daily throughout Philadelphia
Prior experience in home care, caregiving, or field-based roles
Strong observation, communication, and documentation skills
Professional, dependable, and organized
Preferred
Experience conducting supervisory or field visits
Knowledge of non-skilled home care services
Familiarity with EVV systems is a plus