Resort and Spa Assistant General Manager jobs in United States
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Gecko Hospitality (Corporate) · 5 months ago

Resort and Spa Assistant General Manager

Gecko Hospitality is a leader in the hospitality recruiting industry, and they are seeking a Resort and Spa Assistant General Manager to lead operations at a luxury resort in Sedona, AZ. The role focuses on enhancing guest experiences through innovative spa services while managing operations and mentoring teams.

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Growth Opportunities

Responsibilities

Shape the guest journey by leading the renowned Spa experience with a steadfast focus on innovation, wellness, and consistent five-star delivery
Serve as a key decision-maker and hands-on leader, managing all spa operations whenever the General Manager is not present
Mentor and develop high-performing spa, wellness, and retail teams while curating experiential programs that set industry benchmarks
Oversee budget management, purchasing, operational logistics, and seamless integration of retail offerings
Champion a service-centric culture, consistently elevating standards and creating memorable moments at every guest interaction
Collaborate closely with the executive team and department heads to drive revenue growth, operational efficiency, and guest loyalty
Step in as Manager On Duty as needed, ensuring optimal performance across all guest touchpoints

Qualification

Resort operations managementLuxury guest serviceTeam leadershipFood & beverage operationsCommunication skillsGuest expectation managementRelationship-building

Required

A degree in hospitality, business, or related field—or equivalent leadership experience
10+ years of successful resort and spa operations management, preferably with luxury or wellness-focused properties
Demonstrated ability to lead large, multidisciplinary teams in a high-touch, service-driven environment
Strong background in rooms or food & beverage operations is highly valued
Exceptional communication and relationship-building skills to foster interdepartmental synergy
Commitment to surpassing guest expectations and maintaining the highest industry standards

Benefits

Competitive salary and true opportunities for rapid advancement—70% of recent promotions came from within.
A workplace culture anchored in mentorship, recognition, and shared success.
Access to groundbreaking spa and wellness resources in one of the most visually inspiring settings in the US.
Multiple pathways for professional development and access to industry networking events.
The chance to play a pivotal part in a resort celebrated for exceeding guest and employee expectations—97% guest satisfaction scores and a reputation as a top employer.

Company

Gecko Hospitality (Corporate)

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Funding

Current Stage
Growth Stage
Total Funding
unknown
2023-08-01Acquired

Leadership Team

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Andrea Hudon
Franchise Partner
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Andy Bhikhari, CPC
Hospitality Partner | MD, VA, and D.C.
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Company data provided by crunchbase