Marquee Insurance Group (MIG) · 1 day ago
Fleet Operations Specialist
Roswell, GA
Full-time
Onsite
Mid LevelMarquee Insurance Group is a commercial insurance company specializing in transportation. As a Fleet Operations Specialist, you will manage relationships with mid-size to large commercial fleet clients, requiring strong communication skills and the ability to deliver timely and accurate service.
FinanceTransportation
Responsibilities
Manage and maintain relationships with assigned commercial fleet clients
Serve as a primary point of contact, providing prompt, professional, and knowledgeable service
Communicate with clients, internal teams, and insurance carriers to handle policy questions and service requests
Coordinate solutions to client issues and follow up to ensure resolution
Maintain working knowledge of fleet insurance products and coverages
Monitor and respond to client inquiries via phone and email
Process policy changes such as vehicle and driver updates while ensuring accuracy and compliance
Navigate multiple systems to maintain accurate account information
Collaborate with other departments to meet service goals
Actively participate in brainstorming and developing new policies, procedures, and workflows to improve how we service clients and increase operational efficiency
Follow company protocols when handling service requests
Complete required licensing, certifications, and ongoing training
Perform other related duties as assigned
Qualification
Required
Bachelor's degree in Business or a related field, or equivalent industry experience
Required insurance experience; trucking, transportation, or logistics experience preferred
Strong written and verbal communication skills with a professional client-facing approach
Organizational skills with attention to detail
Ability to manage competing priorities in a deadline-driven environment
Collaborative, team-oriented mindset with the ability to work across departments
Proficiency in MS Office and comfort working within multiple systems and platforms
Preferred
trucking, transportation, or logistics experience
Benefits
Eligibility for Individual and Company bonus programs
Medical, Dental, Vision, Life/ AD&D Insurance, Short-Term Disability
Pet Insurance, Paid Family Leave, Employee Assistance Program
Fully Paid Maternity Leave
401(k) with Company Matching
12 days of Paid Time Off, 4 Sick/Mental Health days, 7 Paid Holidays, 2 Flex Holidays
Company Paid Fitness Membership
Volunteer Days and Opportunities with Company-Partnered Charities
Internal Inclusion programs
Company
Marquee Insurance Group (MIG)
MIG is a commercial insurance company specializing in transportation.
Founded in 2014
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Blake Malone
Managing Partner
Recent News
Company data provided by crunchbase