Ansible Government Solutions · 1 month ago
Medical Records Technician - Release of Information
Ansible Government Solutions is seeking multiple Medical Records Technicians to support the Central Texas Veterans Healthcare System. The role involves processing and safeguarding Protected Health Information (PHI) and ensuring compliance with federal laws and VA policies.
ConsultingService IndustrySmall and Medium Businesses
Responsibilities
Process, safeguard, and release Protected Health Information (PHI) and other medical records in compliance with federal laws (HIPAA, Privacy Act, 38 U.S.C. 7332) and VA policies
Review and validate all requests for medical information to ensure completeness, accuracy, and compliance with legal and regulatory requirements
Clarify incomplete requests and query requestors as needed
Accurately process release requests, ensuring only the minimum necessary PHI is disclosed
Maintain strict confidentiality and security of all records handled
Document all release activities in VA systems (VistA, CPRS, eROI+), establishing a complete audit trail
Communicate with patients, providers, and third parties regarding information requests
Collaborate with the Privacy Office, Health Information Management (HIM) staff, and other departments to ensure standardized workflows
Participate in quality assurance and compliance reviews, including bi-monthly meetings with supervisors
Complete all ROI requests within mandated timeframes (routine requests within 20 business days, urgent requests same day)
Properly categorize requests (legal, insurance, patient, continuity of care, etc.) and ensure 95% or greater accuracy
Stay current with updates to HIPAA, Privacy Act, VA directives, and relevant case law
Complete all mandatory VHA privacy, security, and compliance training annually
Qualification
Required
Minimum of one year full-time experience as a Release of Information technician or Health Information Technician performing ROI functions in a medical setting
Comprehensive knowledge of federal privacy laws (HIPAA, Privacy Act, 38 U.S.C. 7332) and VA policies (VHA Directive 1605.01)
Proficiency with VA ROI-related software (VistA, eROI+, CPRS) and ability to navigate paper and electronic patient records
Completion of VA-required proficiency training (HIPAA, Privacy, Computer Security, Privacy and Release of Information training)
U.S. citizenship and proficiency in spoken and written English
Ability to meet accuracy (≥95%) and timeliness standards for processing requests
Commitment to ongoing training and compliance
Strong attention to detail, organizational skills, and ability to maintain confidentiality
No sponsorship available
All candidates must be able to: Sit, stand, walk, lift, squat, bend, twist, and reach above shoulders during the work shift
Lift up to 50 lbs from floor to waist
Lift up to 20 lbs
Carry up to 40 lbs a reasonable distance
Push/pull with 30 lbs of force