Neighborly® · 6 days ago
Vice President, Artificial Intelligence
Neighborly is the hub of service brands connecting customers to local experts for home and business services. The Vice President of Artificial Intelligence will drive the AI strategy and execution, ensuring AI products are developed and integrated across the enterprise to achieve measurable business outcomes.
Business DevelopmentFranchiseManagement ConsultingService Industry
Responsibilities
Build and maintain Neighborly’s enterprise AI vision aligned to business strategy and KKR value-creation priorities
Partner with the CIO, CEO, executive leadership, and board to identify where AI will drive the greatest business impact
Establish a world-class AI strategy, roadmap, and operating model
Lead build / buy / blend decisions and steward Neighborly’s AI architecture and platform strategy
Own the development and operationalization of AI products across the enterprise — evaluating opportunities across all departments and embedding AI into core workflows
Define delivery capabilities to engineer, operationalize, and scale AI solutions
Ensure seamless integration across enterprise platforms and data ecosystems
Drive measurable business outcomes with clear ROI accountability
Define and run Neighborly’s enterprise AI platform and multi-model orchestration strategy
Establish standards for data pipelines, model lifecycle management, evaluation frameworks, and cost governance
Optimize performance, reliability, security, and token economics at scale
Chair Neighborly’s AI governance program
Establish responsible AI policies for privacy, security, explainability, fairness, and compliance
Ensure regulatory readiness (TCPA, CCPA, GDPR, emerging AI regulations)
Partner with Security, Legal, Risk, and Compliance to ensure trusted AI adoption
Own the enterprise AI portfolio and budget
Establish transparent investment governance, ROI tracking, and prioritization
Build and manage Neighborly’s internal and external AI ecosystem (vendors, hyperscalers, partners, research institutes)
Build and lead a world-class AI organization
Foster enterprise AI literacy and adoption through enablement and change management
Establish a participative operating model that drives cross-functional collaboration
Perform other duties as required. These duties may include assignments in job classification other than their own
Qualification
Required
10–15+ years of senior leadership experience in technology, data, or digital transformation
5+ years leading enterprise AI strategy and delivery
Proven record shipping AI products with measurable business impact
Strong business and financial acumen with experience owning multi-million-dollar portfolios
Experience building and scaling enterprise platforms
Exceptional communication and influence skills
Bachelors degree in Computer Science, or a related field; with an emphasis in Analytics/ Machine Learning
Hybrid working model; Monday-Wednesday in office, Thursday/Friday from home
Benefits
Check out our benefits offerings here: Neighborly Benefits
Equity and bonus opportunities
Company
Neighborly®
Neighborly brands repair, maintain, and enhance properties — to make life easier and more enjoyable for homeowners.
Funding
Current Stage
Late StageTotal Funding
unknown2021-07-09Acquired
Recent News
2025-05-20
2023-10-16
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