TEKsystems · 1 week ago
Collector
TEKsystems is a leading provider of business and technology services, and they are seeking a detail-oriented and motivated Healthcare Collector to support their client with claim follow-up, denials resolution, and patient account management. This role is ideal for candidates with prior experience in healthcare collections and involves making outbound calls, resolving claims, and maintaining organized accounts.
Information Technology
Responsibilities
Make outbound calls to insurance companies and patients
Answer incoming calls regarding outstanding accounts
Investigate and resolve unpaid or denied claims using internal systems
Follow up on all correspondence and document actions thoroughly
Maintain an organized work queue of assigned accounts
Provide professional customer service to patients and guarantors
Perform skip tracing to obtain updated contact information when needed
Collaborate with insurance carriers to resolve claim issues and secure payment
Communicate next steps to in‑house billers when claim corrections are required
Meet or exceed monthly productivity and fee goals
Qualification
Required
Experience with EMR systems such as EPIC, Cerner, Athena, etc
Strong customer service and communication skills
Ability to navigate multiple computer systems simultaneously
Understanding of payer processes, especially Medicaid, CareFirst BCBS, Cigna, and Aetna
Knowledge of HIPAA, FCRA, FDCPA, and other applicable regulations
High school diploma or equivalent
Ability to work independently in a remote environment after training
Preferred
Comfortable with high-volume claim follow-up and insurance outreach
Skilled in denials management and identifying next steps for claim resolution
Organized, detail-oriented, and able to manage competing priorities
Confident in both patient-facing and payer-facing communication
Benefits
Good health benefits
Incentive options for additional earning
Company
TEKsystems
At TEKsystems, they understand people. Every year they deploy over 80,000 IT professionals at 6,000 client sites across North America,
H1B Sponsorship
TEKsystems has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (46)
2024 (52)
2023 (33)
2022 (22)
2021 (36)
2020 (53)
Funding
Current Stage
Late StageRecent News
2025-11-19
2025-10-29
Company data provided by crunchbase