Confidential · 1 week ago
Sales Support Specialist
Confidential is a reputable organization in the building technologies and energy solutions space, known for its relationship-driven sales model. The Sales Support Specialist will ensure smooth sales operations by processing bookings, coordinating customer pre-qualifications, and assisting with events.
Marketing & Advertising
Responsibilities
Process sales bookings accurately and on time to support order flow and customer commitments as a sales support specialist
Coordinate customer pre-qualification steps by gathering information, tracking status, and keeping records current
Maintain organized documentation and file systems using SharePoint and internal tools
Communicate clearly with the sales team and customers to confirm details, timelines, and next steps
Track open items, follow-ups, and approvals to ensure nothing slips through the cracks
Support event preparation and attendance for golf tournaments, vendor shows, and customer-facing activities
Collaborate with the Sales Manager to streamline workflows and improve team efficiency
Qualification
Required
Strong organizational skills with the ability to manage multiple priorities (must-have for any sales support specialist)
Clear, professional written communication skills
Proficiency with Microsoft Office (Outlook, Excel, Word, PowerPoint)
Comfort using SharePoint for document storage, updates, and collaboration
Strong follow-through and accountability
Professional appearance and confidence representing the team at events
Ability to work on-site in San Diego, CA with flexibility for occasional events
Preferred
Experience supporting a sales team, sales operations, or customer service function—great background for a sales support specialist
Familiarity with booking/order processing, CRM tools, or sales tracking spreadsheets
Comfort communicating with customers by email and phone
Experience supporting events, trade shows, or vendor/customer meetings
Benefits
Hands-on training and support from a collaborative sales team
Direct partnership with the Sales Manager and exposure to sales operations workflows
Opportunities to build transferable skills in sales support, coordination, and customer communication
A structured, professional workplace with established processes