TEKsystems · 1 week ago
Member Services Representative
Southfield, MI, US
Full-time
Onsite
New Grad, Entry Level
$33K/yr - $41K/yrTEKsystems is a leading provider of business and technology services, helping clients activate ideas and solutions. They are seeking a Member Services Representative to handle member inquiries, provide product information, and maintain positive relationships with members.
Information Technology
Responsibilities
Answer an average of 80-100 calls per day by addressing member's inquiries, solving problems and providing new product information
Answer member's telephone calls promptly and in an appropriate manner
Answer inquiries on banking products including checking, savings, loans and lines of credit
Document all customer inquiries and comments thoroughly and quickly
Maintain good business relations with members, courteously and promptly resolving member problems or questions, and effectively assisting with member account problem
Determine member's financial service needs, and recommend services and products that address these needs
Collect member loan payments
Handle various accounting transactions
Qualification
Required
Outgoing, personable candidates. You must truly love people to work here
Team members to work one of three shifts – we have opportunities around the clock!
Previous retail/customer service experience
Strong computer skills. You'll need to be able to type, search, and perform transactions quickly, all while providing a friendly voice and high quality experience for our members
Education. You'll need a high school diploma/GED
Preferred
Call Center and/or financial institution experience is a plus
An Associate's degree in business or a related field is a plus!
Company
TEKsystems
At TEKsystems, they understand people. Every year they deploy over 80,000 IT professionals at 6,000 client sites across North America,
Founded in 1994
10001+ employees
H1B Sponsorship
TEKsystems has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (46)
2024 (52)
2023 (33)
2022 (22)
2021 (36)
2020 (53)
Funding
Current Stage
Late StageLeadership Team
Ryan Skains
Vice President, TEKsystems Global Services
Recent News
2025-11-19
2025-10-29
Company data provided by crunchbase