Rack Room Shoes · 6 days ago
Team Lead
San Antonio, TX
Part-time
Onsite
Mid, Senior LevelRack Room Shoes is a family footwear retailer offering a wide selection of shoes for men, women, and children. The Team Lead is responsible for supervising store operations, providing leadership and training to staff, and ensuring compliance with company policies while striving to meet sales and service objectives.
E-CommerceFashionLifestyleRetail
Hiring Manager
Danelle Balli
Responsibilities
Primary responsibility is the safety and welfare of employees and customers
Create, establish and maintain an excellent customer shopping experience
Maintain and reinforce current service level standards
Provide service training and leadership to staff members
Manage customer issues with a sense of urgency and to the satisfaction of our customer
All POS terminal transactions in accordance with policy and procedure
Sales, Discounts and Refunds
Loyalty
Open/Closing procedures
Inventory Control responsibilities to include adherence to all policies and procedures in regards to:
Shipping and Receiving
Price Management (Price Changes, Markdowns etc.)
Singles
Damaged Merchandise
Conducting a Physical Inventory
Sales Floor Merchandising and Visual Presentation responsibilities to include adherence to company standards:
Merchandise Placement
Sales floor maintenance and housekeeping
Promotional event directions, materials and signage
Payroll Control responsibilities to include adherence to all policies and procedures in regards to:
Scheduling
Payroll budget compliance
Time & Attendance
Training and Development of direct reports, responsibilities to include adherence to all policies and procedures in regards to:
Utilization of all available training tools
Consistent reinforcement of customer service standards
Loss Prevention responsibilities to include adherence to all policies and procedures in regards to the protection and control of all Company assets
Work towards a complete understanding of managing all day to day operations
Qualification
Required
An approved background check
Effective verbal and written communication skills
Managerial and organizational skills
Company
Rack Room Shoes
Rack Room Shoes Fashionable footwear for the entire family.
Founded in 1922
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Mark Lardie
President and CEO
Recent News
2026-01-16
2026-01-16
Albuquerque Journal
2025-10-27
Company data provided by crunchbase