The Quail · 10 hours ago
Assistant Manager of Operations
Carmel, CA
Full-time
Onsite
Mid Level
$70K/yr - $72K/yrThe Quail is a prestigious hotel located in sunny Carmel Valley, California, seeking an Assistant Manager of Operations to support their Rooms Department. The role involves supervising Lodge Operations, managing staffing levels, and ensuring guest satisfaction through quality service.
Hospitality
Responsibilities
Responsible for the overall supervision of the Lodge Operations including Front office and Housekeeping
Resolve guest related discrepancies with tact and courtesy: billing, housekeeping, discrepancy and check reports
Oversee and manage staffing levels and payroll expenses in accordance with budgetary guidelines and required service levels
Maintains consistent quality of service to ensure the satisfaction of every guest
Qualification
Required
You possess a bachelor's degree in Hospitality or combination of education, training, and experience
You're able to work flexible hours when needed that include nights/weekend/holidays
You have prior experience in hospitality
Must be passionate about service and teamwork
Benefits
Exceptional medical benefits
Employee discounts on Lodge, Golf, and Dining services
Company
The Quail
Located on the sunny side of the Monterey Bay Peninsula in beautiful Carmel Valley, California, Quail Lodge & Golf Club’s breathtaking 850-acre property features 93 historic California-ranch designed guestrooms and suites, an award-winning recently renovated 18-hole championship golf course, delicious farm-to-fork dining options, spacious indoor and outdoor private spaces for meetings and weddings, an active Club Membership, and a wide-array of recreational activities.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase