Wrapbook · 3 days ago
Senior IT Systems Engineer I
United States
Full-time
Remote
Mid, Senior Level
$88K/yr - $137K/yr
5+ years expWrapbook is a smart, intuitive platform that makes production payroll and accounting easier, faster, and more secure. As a Senior IT Systems Engineer, you will play a critical role in enabling teams to work efficiently and securely while managing end-user support, IT lifecycle, and access governance.
Computer Software
Responsibilities
Serve as the primary for end-user support, resolving issues across hardware, software, access, and identity while driving improvements to support workflows
Lead onboarding and offboarding processes, ensuring secure provisioning, accurate access setup, device configuration, and clean deprovisioning
Administer identity and access management within Okta and key SaaS platforms, managing entitlements, groups, access reviews, and application lifecycle governance
Maintain and improve Intune and Jamf environments by enforcing configuration standards, ensuring compliance, and participating in fleet hygiene and optimization efforts
Develop and maintain SOPs, runbooks, and documentation to support scalable, consistent IT operations and reduce repetitive work
Partner with the IT Systems Engineer to identify and implement automation and workflow optimizations that streamline onboarding, access management, and helpdesk intake
Provide onsite support for the LA office, including conference room tech, workstation setups, light network coordination, and occasional event support
Collaborate with HR, Finance, and Security to support policy updates, audit readiness, and operational improvements across the employee and application lifecycle
Qualification
Required
5+ years of broad IT experience, including support, SaaS administration, asset management, and operational IT program work
Comfort working in a remote-first environment with the ability to be regularly on-site at our Burbank office, including occasional travel to our Toronto office
Comfort leveraging AI to augment day-to-day work and establishing AI-powered workflows
Strong working knowledge of Intune and Jamf device management environments
Proficiency with Google Workspace, Slack, Okta, and modern SaaS applications
Solid understanding of identity and access management, authentication models, and standard IT security practices
Experience working in remote-first environments and supporting distributed teams
Demonstrated ability to communicate clearly, build trust, and partner effectively across departments and seniority levels
A proactive, service-oriented mindset with the ability to balance day-to-day support execution with long-term operational improvements
Benefits
Unlimited Paid Time Off
Work from anywhere in Canada and USA
Health and Dental benefits
Up to $1,500 USD/ $2,025 CAD towards IT set up for your home
Up to 2% matching RRSP / 401K
Learning and Development opportunities
Up to $50 USD/ $67.50 CAD towards Internet/Cell phone service
Company
Wrapbook
Wrapbook is the next standard in production payroll and accounting—a force multiplier that empowers finance teams in film, TV, commercials, and other media to accomplish more, faster, with greater data integrity.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Cameron Woodward
Co-Founder
Naysawn Naji
Co-Founder
Recent News
Bowery Capital
2023-07-01
2023-03-13
Company data provided by crunchbase