Catholic Charities of Ingham, Eaton & Clinton Counties · 1 week ago
Manager of Compliance and Accreditation
Lansing, MI
Full-time
Onsite
Entry, Mid Level
2+ years expCatholic Charities of Ingham, Eaton & Clinton Counties is focused on aligning with their mission and values through compliance and accreditation. The Manager of Compliance and Accreditation oversees the agency’s compliance functions, ensuring successful preparation for National Accreditation and monitoring performance against contractual requirements.
Individual & Family Services
Responsibilities
Oversees, coordinates and serves as a resource for administration and program management in successful preparation for National Accreditation
Monitors and evaluates performance of the program with respect to the agency’s annual plan, contractual requirements and audit findings
Monitors the program to ensure contractual compliance as well as maintenance of accreditation and licensing standards
Knowledge of Continuous Quality Improvement (CQI) methodologies
Facilitate Performance and Quality Improvement (PQI) throughout the agency including the plan and processes to meet PQI goals
Acts as the agency’s Recipient Rights and Corporate Compliance Representative for MSHN, MDHHS and other contracts
In partnership with program leadership develops systems to support implementation and maintenance of the agencies client demographic database
Publishes monthly, quarterly, special request reports as necessary
Oversees client and staff satisfaction surveys and reporting processes across the agency
Contributes to the development, maintenance and review of agency policies and procedures
Execute, facilitate, and support reviews according to program expectations and standards including risk based, random and quality assurance reviews for strategic areas
Does research and provides input for ongoing policy and procedure development and review processes
Maintains positive and professional interpersonal relationships and represents the best interests of the agency at all times. Remains sensitive to language and cultural differences of clients and staff
Investigates all client complaints and provides follow up
Facilitates monthly utilization review meetings, collects and provides analysis of data to all appropriate parties
Facilitates all required agency trainings as assigned
Acts as the HIPAA Privacy Officer for the agency
Qualification
Required
Possession of Bachelor's degree in Social Work, Project Management, Business Administration, or related field and experience
A minimum of two to four years of progressively more responsible work experience in management, administration, quality improvement, accreditation, or social services
Emotionally able to work with information that may be traumatic in nature, as well as, work with individuals or families in crisis or experiencing trauma
Ability to stand and/or walk up to 8 hours per shift
Work involves talking, stooping, squatting, twisting, climbing, kneeling, hearing, using hands to handle, feel or operate objects, tools, or controls and reach with hands and arms
Vision abilities required by this job include close vision, distance vision and the ability to adjust focus
May be required to push, pull, lift, and/or carry up to 50 pounds
Ability to sit and use computer workstation, including keyboard and visual display terminal for extended periods of time
Noise in the work environment is usually moderately quiet but can be very loud at times
Work in an environment with various degrees of discomfort
Preferred
Experience in non-profits preferred
Company
Catholic Charities of Ingham, Eaton & Clinton Counties
Catholic Charities of Ingham, Eaton & Clinton Counties is a 501(C)(3) serving the vulnerable populations within our community.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
John Gardner
Chief Operating Officer
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