Gowan Company · 1 week ago
IT Technician II
Yuma, AZ
Full-time
Onsite
Mid Level
3+ years expGowan Company is seeking an IT Technician II to configure, troubleshoot, and maintain computer hardware, software, and network systems. This role supports internal users by responding to Help Desk requests and managing work through the ticket management system, while also participating in IT projects involving networking and cybersecurity practices.
AgricultureManufacturing
Responsibilities
Configure, install, and maintain workstations and peripheral devices
Perform system imaging, deployments, and hardware refreshes
Diagnose and resolve hardware, software, and connectivity issues, repair or replace components as needed
Install and configure software based on company standards and specifications
Provide user orientation and training on new software and computer equipment
Troubleshoot TCP/IP-related issues, including workstation connectivity, IP phones, cameras, and cabling
Plan and schedule system upgrades and preventative maintenance to reduce disruption
Maintain accurate incident, repair, and maintenance records in the ticketing system
Support and maintain local network environments to improve performance and reliability
Help ensure security, privacy, and integrity of networks, systems, and data repositories
Participate in IT projects requiring networking, application, and cybersecurity knowledge
Qualification
Required
3+ years of hands-on IT technical support experience
Strong customer service skills with internal users, external customers, and vendors
Strong working knowledge of Microsoft technologies, including Windows 11, Office 365, and Active Directory
Strong diagnostic, troubleshooting, and problem-solving skills
Strong written and verbal communication skills
Strong organizational and time-management skills
Working knowledge of networking, telecommunications, internet security, and data privacy principles
Preferred
Associate's degree in Computer Science, Engineering, or related field
Bilingual English and Spanish
Certifications such as CompTIA A+, Network+, or Microsoft Certified IT Professional
Company
Gowan Company
Gowan Company is a company supplying crop protection products for specialty sectors include trees, vines, vegetables.
1001-5000 employees
H1B Sponsorship
Gowan Company has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (2)
2023 (4)
2022 (9)
2021 (3)
2020 (4)
Funding
Current Stage
Late StageLeadership Team
Christina Economou
Chief Financial Officer
Mauricio Manjarrez
Chief Financial Officer
Recent News
Columbia West
2025-12-13
PR Newswire UK
2025-08-26
Company data provided by crunchbase