Service Desk Technician jobs in United States
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US Tech Solutions · 2 hours ago

Service Desk Technician

US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand. They are seeking a Service Desk Technician to assist in documenting technical support procedures, deploying and configuring computers, and troubleshooting issues for end-users.

Information Technology
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Growth Opportunities
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H1B Sponsor Likelynote
Hiring Manager
Tarun Kumar
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Responsibilities

Proficient in Windows and MacOS
Assist in documenting technical support procedures and maintain CMDB
Deploy and configure Windows and MacOS computers to end-user
Assist and troubleshoot with end-users as needed
Install and configure printers and iot on computers
Perform basic computer hardware troubleshooting and remediation
Research unfamiliar scenarios

Qualification

WindowsMacOSTechnical support documentationComputer hardware troubleshootingCommunication skills

Required

Candidates must have excellent communications skills
Proficient in Windows and MacOS
Assist in documenting technical support procedures and maintain CMDB
Deploy and configure Windows and MacOS computers to end-user
Assist and troubleshoot with end-users as needed
Install and configure printers and IoT on computers
Perform basic computer hardware troubleshooting and remediation
Research unfamiliar scenarios
Candidates must be motivated and a self-starter but also know when to consult and escalate issues

Company

US Tech Solutions

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US Tech Solutions counted among the largest yet the fastest growing staffing firm; all achieved organically.

H1B Sponsorship

US Tech Solutions has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (4)
2024 (9)
2023 (13)
2022 (24)
2021 (18)
2020 (14)

Funding

Current Stage
Late Stage

Leadership Team

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Manoj Agarwal
Chief Executive Officer
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Company data provided by crunchbase