Technical Account Manager, AI, Agentic, Client Onboarding - Remote jobs in United States
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Riccione Resources, Inc. · 3 months ago

Technical Account Manager, AI, Agentic, Client Onboarding - Remote

positionUnited States
timeFull-time
remoteRemote
senioritySenior Level
money$130K/yr - $150K/yr
date5+ years exp

Riccione Resources, Inc. is a six-year-old AI company pioneering Agentic AI on a no-code platform, and they are seeking a Technical Account Manager. In this role, you will focus on client onboarding, designing innovative solutions, and collaborating with software engineers and the sales team.

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Responsibilities

Technical liaison to clients
Lead workshops, training sessions, and maintain strong client relationships
Oversee the onboarding and implementation process, including Statements of Work and project plans
Ensure accountability across company and client teams to meet deadlines and project goals
Translate client requirements into effective process automation and system designs
Build metrics that achieve measurable business outcomes and identify additional value opportunities

Qualification

AI implementationsBusiness automationProject managementProgramming experienceCloud technologiesAPIs knowledgeClient-focusedProblem-solvingCommunication skillsTime management

Required

5+ years of experience in software or AI implementations with proven client delivery success
Must have previous or current experience working for a startup!
Technical background with programming experience and solution configuration skills
Understanding of coding concepts
Strong skills in project management, business analysis, and problem-solving
Strong understanding of business automation
Basic knowledge of APIs, cloud technologies, or scripting languages (e.g., Python, JavaScript)
Familiar with various cloud infrastructure such as AWS, Azure, and Google Cloud
Previous experience writing playbooks
Excellent verbal and written communication; able to engage all stakeholder levels
Proactive, client-focused, with strong time management and the ability to travel up to 15%

Preferred

Exposure to AI solutions, workflow automation platforms, and large language models (LLMs)
Consulting or advisory experience with mid-market or enterprise clients

Benefits

Stock options
Benefits

Company

Riccione Resources, Inc.

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Our pride and passion at Riccione Resources is excellence: making sure that we meet both the client's goals at the technical and personal level and the candidate's goals for career development.
dateFounded in 1985
location
Dallas, Texas, USA
people-size2-10 employees
web-link
https://www.riccione.com/

Funding

Current Stage
Early Stage

Leadership Team

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Nick Riccione
CEO & Principal Technical Recruiter
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Company data provided by crunchbase