Bally’s Corporation · 2 weeks ago
Host - Casino Junior
Stateline, NV
Full-time
Onsite
Entry Level
$19.25/hr - $19.25/hr
1+ years expBally’s Corporation is a global casino-entertainment company with a growing omni-channel presence. The Host - Casino Junior role involves greeting and assisting guests engaged in gaming, providing hospitality arrangements, and ensuring superior customer service in accordance with company standards.
CasinoGamblingHospitalityOnline GamesResorts
Responsibilities
Greets guests actively engaged in gaming and assists team members in player identification
Provides guests with hospitality arrangements, including rooms, food, beverages, and assists with special requests
Maintains knowledge of casino marketing and player development promotions and encourages guest participation
Maintains knowledge of credit procedures and encourages the use of credit when appropriate
Creates guest loyalty by engaging in service of guests when on property
Assists in resolving guest opportunities and/or conflicts, in fair and equitable manners
Analyzes and coordinates in-house invitation lists with Manager
Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs
Attends and aids in the coordination of special events
Exhibits a friendly, helpful, and courteous manner when dealing with customers of fellow team members
Establishes a direct line of communication with all service departments for the purpose of caring for high value players
Maintains the confidentiality of player information including but not limited to personal information such as name, address, contact information, level of play, wins, losses, number of visits, etc
Provides assistance to the Manager as needed
Responsible for department administrative duties
Provides professional representation at internal and external meetings and events
Ensures interactions with internal and external guests follow the guidelines of customer service program
Adheres to all Corporate and local policies, procedures, and operating guidelines
Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management
Qualification
Required
Must be at least 21 years of age
Associate's degree (A.A.) or equivalent from two-year College or technical school; minimum of one year Casino Guest Service experience, including but not limited to Player Development, Slots or Table Games; or equivalent combination of experience and education
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs
Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public
Must have the ability to interact with guests, staff and colleagues and resolve problems and conflicts in a diplomatic and tactful manner
Must be able to maintain confidentiality and a high level of professionalism at all times
Must have the ability to write reports and business correspondence
Must possess excellent oral and written communication skills
Must have the ability to identify problems, collect data, analyze, and draw valid conclusions
Must have the ability to interpret a variety of instructions (i.e., written, oral, etc.)
Ability to read and interpret documents in English, such as safety rules, operating and maintenance instructions and procedure manuals
Ability to read and communicate verbally in English
Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form
Ability to deal with problems involving several concrete variables in standardized situations
Employee must be able to qualify for licenses and permits required by federal, state and local regulations
Must obtain a First Aid/AED certification. Must successfully complete C.A.R.E or TIPS training
Must possess a valid driver's license and have acceptable driving history as determined by Penn National Gaming's auto insurance carrier
While performing the duties of this job, the employee is regularly required to stand and use hands to finger, handle, or feel objects, tools, or controls
The employee frequently is required to reach with hands and arms and talk or hear
Specific vision abilities required by this job include close vision, color vision, and peripheral vision
The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds
Must have the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces
Benefits
Competitive Salary with annual performance reviews
Comprehensive health coverage plan that includes medical, dental, and vision
401(K)/ Company Match
Access Perks and Childcare discounts
Company
Bally’s Corporation
Bally’s Corporation (NYSE: BALY) is a global casino-entertainment company with a growing omni-channel presence.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$3.45BKey Investors
Gaming and Leisure Properties
2025-09-11Post Ipo Debt· $460M
2025-07-01Post Ipo Debt· $1.1B
2024-07-25Acquired
Leadership Team
Robeson Reeves
Chief Executive Officer
Recent News
Business Standard India
2025-12-16
Providence Business News
2025-12-03
Company data provided by crunchbase