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ArcBest · 2 hours ago

Quotations Analyst I

Fort Smith, AR

Full-time

Onsite

New Grad, Entry Level

ArcBest is a multibillion-dollar integrated logistics company that helps keep the global supply chain moving. The Quotations Analyst role involves providing market-competitive rate quotes to meet revenue and profit goals while enhancing the company's logistical solutions.

AutomotiveInformation TechnologyRailroadSoftwareTransportation

Responsibilities

Other duties and projects, as assigned

Maintain a positive attitude in a highly intense environment

Make pricing decisions on multiple-quote scenarios

Work in a team environment to accomplish departmental goals and to meet the needs of customers

Must be detail oriented and enjoy a fast paced, multi-tasking, customer-service minded environment

Utilize negotiating skills and sales techniques in order to secure business

Provide market-competitive pricing decisions for ArcBest's spot quote markets while maintaining profitability and market share

Evaluate and adjust quotes and freight bills, as necessary

Evaluate and analyze the optimum mode(s) of transportation for shipments

Display sense of urgency and ability to work under pressure, with attention to detail

Resolve other customer-service related issues which may be outside the scope of the department, through training or contacting other areas for assistance

Provide published rate quotes to customers

Answer customer and field questions regarding specific shipments and provide information on various logistical solutions