IT Software Technician jobs in United States
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Pella Corporation · 4 hours ago

IT Software Technician

positionPella, IA
timeFull-time
remoteOnsite
seniorityNew Grad, Entry Level

Pella Corporation is seeking an IT Software Technician to provide technical support for end users and troubleshoot issues. The role involves day-to-day support, personal development for small project tasks, and maintaining high customer service standards.

LifestyleManufacturing
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H1B Sponsor Likelynote

Responsibilities

90% Day to day support of existing environment – Tiers 1 and 2 support (monitoring alerts, responding to service tickets, preventative maintenance, etc.) Tier 3 support will be handed off to other teams
10% Personal Development – Development and coordination of small project tasks or assist other team members in developing project plans for larger projects
Other duties may be assigned
Responsibilities outside of normal business hours – Rotating support for some weekend work, off hours on call support and backup for 2nd and 3rd shift coverage
Support internal IT-based support systems. Can include, but not limited to ITSM, PPM, Orion. Support includes a basic understanding of the applications, ability to apply system upgrades and basic report writing

Qualification

Relational databasesReport writing toolsWindows server operating systemsUnix operating systemsCustomer service

Required

Two-year degree in a computer related field or equivalent experience
Basic understanding of one or more of the following: Relational databases, Report writing tools, Windows server operating systems, Unix operating systems

Company

Pella Corporation

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Pella Corporation is a privately held window and door manufacturing company.
dateFounded in 1925
location
Pella, Iowa, USA
people-size10001+ employees
web-link
http://www.pella.com

H1B Sponsorship

Pella Corporation has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (12)
2024 (14)
2023 (15)
2022 (12)
2021 (8)
2020 (12)

Funding

Current Stage
Late Stage

Leadership Team

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Emily Videtto
President and COO
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Recent News

Corridor Business Journal
New Pioneer Food Co-op, Kinze Manufacturing rank among nation’s ‘most ethical companies’ in survey
2025-11-21
PR Newswire
Pella Corporation Celebrates Manufacturing Month by Showcasing How AI and Automation Are Powering Better Customer Experiences
2025-10-15
EIN Presswire
Energy Efficient Windows Market to Witness Massive Growth by 2032| Andersen Corporation, Pella Corporation
2025-10-09
Company data provided by crunchbase