Associate, Knowledge Management Optimization jobs in United States
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Oscar Health · 4 weeks ago

Associate, Knowledge Management Optimization

Oscar Health is a health insurance company focused on serving members through a technology platform. They are seeking an Associate, Knowledge Management Optimization to lead cross-functional initiatives and improve internal processes related to knowledge management.

Health CareHealth InsuranceInsuranceInsurTech
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H1B Sponsor Likelynote

Responsibilities

Lead the end-to-end management of cross-functional implementations and projects. This includes creating project plans, engaging stakeholders, and managing cross-functional relationships to drive collaboration. Additionally, it involves mitigating edge cases and ensuring completion
Evaluate overall departmental performance by creating, gathering, analyzing and interpreting data and metrics as well as assisting in development of departmental metrics and implementation of mitigation strategies
Collaboratively works with all relevant internal and external stakeholder groups to formulate proactive implementation, communications, and program strategies for successful change management and risk mitigation initiatives
Mentor team members and promotes colleagues' growth and professional development
Compliance with all applicable laws and regulations
Other duties as assigned

Qualification

Knowledge managementData analysisProject managementContent management systemsProcess improvement methodologiesData software ExcelData software SQLCollaboration toolsWorkflow designTechnical proceduresJavaHTMLMentoring

Required

A bachelor's degree or 3+ years commensurate experience
3 + experience with knowledge management, content management systems, and collaboration tools with demonstrated ability to implement new features and troubleshoot system functionality
3+ years of work experience in operations, health insurance, or data analysis
2+ years of experience with end-to-end project management
2+ years of experience designing and improving workflows and standing up accompanying operating and technical procedures

Preferred

Bachelor's degree in Engineering, Business Administration, or other related field
2+ years of experience using data software such as Excel, SQL, Python or other data analytics tools
Experience in Java, HTML, or similar coding languages used to structure web pages and content
2+ years of experience with process improvement methodologies such as Lean, Six Sigma and/or Theory of constraints

Benefits

Employee benefits
Participation in Oscar's unlimited vacation program
Annual performance bonuses
Medical, dental, and vision benefits
11 paid holidays
Paid sick time
Paid parental leave
401(k) plan participation
Life and disability insurance
Paid wellness time and reimbursements

Company

Oscar Health

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Oscar is a health insurance company that offers individual and family plans, medicare advantages, and small group products.

H1B Sponsorship

Oscar Health has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (19)
2024 (24)
2023 (22)
2022 (36)
2021 (13)

Funding

Current Stage
Public Company
Total Funding
$1.99B
Key Investors
Tiger Global ManagementAlphabetFounders Fund
2025-09-16Post Ipo Debt· $355M
2021-03-03IPO
2020-12-17Private Equity· $140M

Leadership Team

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Mark Bertolini
Chief Executive Officer
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Steven B. Kelmar
Executive Vice President & COS
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Company data provided by crunchbase