Concord · 3 days ago
Cybersecurity Customer Trust & Architecture Consultant
United States
Contract
Remote
Senior Level, Lead/Staff
$70/hr - $85/hr
8+ years expConcord is an execution company focused on enhancing customer experiences and optimizing operations through technology and data. They are seeking a highly skilled cybersecurity professional to join their Customer Trust and Assurance team, where the role involves delivering accurate responses to security inquiries and collaborating with internal engineers to validate security designs.
Software
No H1B
Responsibilities
Respond to customer RFIs, security questionnaires, and due‑diligence inquiries related to security, privacy, and compliance
Collaborate closely with internal teams to gather, validate, and align accurate technical responses
Interpret and translate technical security concepts into clear, customer‑ready explanations
Support customer trust initiatives, including audits, certifications, and process improvements
Ensure timely, high‑quality delivery of all responses and maintain excellent communication throughout the customer lifecycle
Develop a deep understanding of the platform’s architecture, including cloud infrastructure, application components, identity flows, and data protection mechanisms
Articulate security design decisions, architectural patterns, and threat mitigation strategies in a way that builds high customer confidence
Partner with engineering teams to ensure externally communicated security details accurately reflect system design and controls
Enhance and maintain technical security documentation, architectural diagrams, and reusable content for customer assurance
Identify opportunities to improve clarity, consistency, and technical depth across customer‑facing security materials
Qualification
Required
8–12+ years of experience in cybersecurity, software engineering, cloud security, or related technical roles. Proven experience as a Security Architect, Cloud Security Engineer, Application Security Engineer, or Product/SaaS Security Engineer
Strong technical understanding of cloud‑native architectures (AWS, Azure, or GCP), including compute, networking, IAM, secrets management, logging, and encryption models
Hands‑on experience collaborating with engineering teams on system design, security controls implementation, and threat modeling
Exceptional communication skills with the ability to confidently represent complex technical concepts to customers and internal stakeholders
Experience responding to customer security questionnaires or RFIs and grounding responses in engineering detail
Familiarity with security and compliance frameworks such as HITRUST CSF, SOC 2, ISO 27001, or CSA STAR
Experience creating or maintaining architectural diagrams and technical documentation
Relevant certifications such as CISSP, CCSP, CISM, or cloud security certifications
must be authorized to work legally in the US without sponsorship, now or in the future
Preferred
Responsive, accountable, self-directed, and with a great work ethic
Confident talking to customers about security and passionate about technical solutions
A strong communicator, both written and verbal
Able to collaborate with a cross-functional team across different locations
Benefits
Health, Dental, and Vision Insurance: Comprehensive coverage to support your well-being.
Employer Contributions to Health Savings Accounts (HSA): Helping you save for medical expenses.
Flexible Spending Accounts (FSA): Options for healthcare and dependent care expenses, plus a $200 Lifestyle Spending Account (LSA).
Disability Insurance: Short- and long-term coverage, fully paid by the employer.
Life and AD&D Insurance: Employer-provided coverage, with options for additional voluntary coverage.
Employee Assistance Program (EAP): Access to personal and professional support resources.
Career Growth Opportunities: Pathways for advancement and skill development.
Team Engagement Activities: Regular team-building events and company-sponsored activities to foster collaboration and connection.
Company
Concord
Concord is a technology consultancy building connected customer experiences backed by powerful AI & analytics and underpinned by secure IT foundations.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
H.I.G. Capital
2021-04-06Private Equity
Leadership Team
Florin Ibrani
Chief Executive Officer
Ivaylo Guenov
Chief Operating Officer / CTO
Recent News
MandASoft
2022-04-01
2022-04-01
2022-02-09
Company data provided by crunchbase