Liv Hospitality, LLC · 2 days ago
Sales Manager
Courtyard by Marriott - Box Elder, SD 57719
Full-time
Onsite
Mid Level
$20/hr - $23/hrLiv Hospitality, LLC is seeking a Sales Manager to oversee group and corporate sales efforts at the property level. The role involves managing inventory, planning site visits for potential guests, coordinating event logistics, and ensuring a high standard of service for guests.
Hospitality
Responsibilities
It is the primary responsibility of the Group Rooms Coordinator to oversee the management of inventory, rates and reporting within the property
Plan and host site visits for potential Guests if a contract has not been signed. This includes showing all meeting spaces, sleeping rooms, and introducing them to key associates on the property
Review and process all reservation and group modifications, additions, cancellations, and/or revisions per the request and applicable department and hotel policy, procedure, and guidelines
Process group rooming listings in their various formats, at department standard
Closely monitors, and manages group blocks, pick-ups, and blind cuts, as necessary
Provides updates of all groups and any historical patterns and circumstances which may negatively impact room inventory/revenue during block review meetings with Operations, Revenue and Sales leadership
Review, compare, and improve group notations, reservations, master accounts, and/or other group related items per group resumes
Convey a favorable image of the hotel with a positive, professional appearance and demeanor
Review applied billing profiles, reservation rates, stay dates, and other billing information
Prepare final invoice: The Group Rooms Coordinator is responsible for generating the final invoice including, additional products or services, taxes, and fees
Follow up with all Guest’s to ensure needs were met and to our standards, as well as ensure they will be back to the property
Oversee group and corporate sales efforts at the property level
Plan and host site visits for potential Guests if a contract has not been signed. This includes showing all meeting spaces, sleeping rooms, and introducing them to key associates on the property
Coordinate event logistics, oversee all aspects of the event to ensure that everything runs smoothly, including setup, budget, registration, food and beverage service, and entertainment
Communication, the event coordinator should be in communication with the group's point of contact regularly, finalizing guarantee numbers, any special meal requirements, changes to the timeline and/or final guarantees, and getting a final approval and signature on the Banquet Event Order (BEO)
Preparation of the Banquet Event Order (BEO). BEO’s must be prepared using the Salesforce (Delphi) platform. All set up, audio visual equipment, food and beverage, special instructions, timelines, and event details must be added within the Delphi platform
Coordinate with other departments: The event coordinator should proactively work closely with other hotel departments, such as the sales team, banquet manager, and kitchen staff, to ensure that the group's needs are met. This involves communicating any special requests or requirements, timelines, payment information, and coordinating with other departments to fulfill them
Execution, the event coordinator is responsible for the execution and delivery of all events, maximizing revenues, upselling, and exceeding revenues for the banquet department
Convey a favorable image of the hotel with a positive, professional appearance and demeanor
Become well versed in SalesForce Delphi, the group and catering management software
Prepare final invoice: The event coordinator is responsible for generating the final invoice including meeting room rental, food and beverage totals, audio visual equipment rental, additional products or services, taxes, and fees
Follow up with all Guest’s to ensure needs were met and to our standards, as well as ensure they will be back to the property
This position does not require outside sales calls or prospecting efforts
Qualification
Required
Self-starting personality
Have high motivation and energy
Must be aggressive and enjoy competition
Excellent time management skills
Clear, concise verbal and written communication skills
Benefits
Health / dental / vision / life
401k plan with 3% match after one year of employment
Company-wide discounts on hotel rooms and restaurants
Daily pay to all Associates through ZayZoon
Company
Liv Hospitality, LLC
Liv Hospitality, LLC, is a full service, independent hospitality company based in the Black Hills of western South Dakota.
Founded in 1996
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Caleb Arceneaux
Chief Executive Officer
Kayti Ratigan
Chief Operating Officer
Company data provided by crunchbase