STÄUBLI · 1 day ago
FCS Sales Administrator
Duncan, SC
Full-time
Hybrid
New Grad, Entry Level
$50K/yr - $58K/yrStäubli is a value driven technological solutions provider and market leader in various industrial segments. They are seeking a FCS Sales Administrator who will interact with customers and sales engineers, manage orders, and ensure customer satisfaction through effective communication and order processing.
Consumer ElectronicsIndustrialIndustrial AutomationInformation TechnologyManufacturingRoboticsSoftware
Responsibilities
Work directly with the customers and the sales engineers to generate quotation for services and parts
Customers portal management
Receiving and processing customer orders, ensuring accuracy and timeliness
Inventory management, checking stock levels prior to order entry to ensure available inventory is prioritized, optimizing stock usage
Interact with customer to provide or gather administrative information to set up customer in ERP or set up Stäubli as a vendor
Process and send invoice to customers for services and parts
Communicate frequently with customer to ensure that all expectations are met, proactively resolving any issues or delays, updating customers as needed
Daily reporting and order monitoring to ensure all orders are delivered according to the scheduled timeline
Contribute to team effort by accomplishing related results as needed
Work with internal departments to meet customer’s needs
Assist accounting with past due invoices/accounts resolution
Creation of non-conformance reports
Participate in training sessions and update order entry processes as needed
Adheres to all safety, quality and environmental standards
Qualification
Required
Associate degree in Business Administration or equivalent work experience required
Proficient with ERP SAP system
Proficient in Microsoft Office and Microsoft Excel
Experienced with Customer relationship Management software (CRM)
Quality and customer service driven to consistently satisfy internal and external customers
Organized and detail oriented
Self-motivated, proactive, and resourceful
Positive, professional attitude
Establishes and maintains effective working relationships based on mutual trust, respect, and cooperation with manager(s), co-workers and customers
Reacts quickly and adapts to changes in priorities, circumstances, and direction
Self-starter and work under limited supervision in a fast-paced team environment
Must be able to use critical thinking and problem solving to resolve customer issues
Exceptional written and verbal communication skills
Preferred
Customer Service/Inside Sales background
Company
STÄUBLI
Stäubli is a global industrial and mechatronic solution provider with four dedicated divisions: Electrical Connectors, Fluid Connectors, Robotics and Textile, serving customers who aim to increase their productivity in many industrial sectors.
Founded in 1892
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
I
Ian Pratt
Site and Special Projects Manager
Recent News
2025-11-14
Company data provided by crunchbase