KTek Resourcing · 4 hours ago
IT Support/Call Center
Farmington Hills, MI
Contract
Onsite
New Grad, Entry LevelKTek Resourcing is seeking entry-level Technical Support professionals with a background in customer service or call center operations. The role involves handling customer queries and performing basic troubleshooting of common technical issues while maintaining professionalism.
Health CareHuman ResourcesMedicalStaffing Agency
Hiring Manager
Govind Singh Panwar
Responsibilities
Handle customer queries through phone, email, or chat in a professional manner
Perform basic troubleshooting of common technical issues (internet, login issues, configuration support, software assistance, etc.)
Follow standard procedures and scripts to identify the root cause of issues
Qualification
Required
Good verbal and written communication skills
Ability to work in a corporate/professional environment and handle customer interactions confidently
Basic understanding or familiarity with technical concepts, such as mobile/desktop device settings
Basic software usage
Problem-solving attitude with attention to detail
Ability to learn new tools, technologies, and processes quickly
Company
KTek Resourcing
KTek Resourcing is a staffing and recruiting company specializing in healthcare, oil, and gas human resources staffing solutions.
Founded in 2006
201-500 employees
H1B Sponsorship
KTek Resourcing has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2023 (1)
2021 (1)
Funding
Current Stage
Growth StageLeadership Team
K
Kshitij Kukreja
Chief Executive Officer
E
Esha Kukreja
President and Co-founder
Recent News
Company data provided by crunchbase