Lincoln Electric · 1 week ago
Technical Services Manager - Gas Equipment
Gainesville, GA
Full-time
Hybrid
Mid, Senior Level
$75K/yr - $93K/yr
7+ years expLincoln Electric is the world leader in engineering and manufacturing advanced welding solutions. The Technical Services Manager will provide technical expertise for the US Gas Equipment business, supporting customers and sales by explaining product features and ensuring compliance with safety and regulatory standards.
Electrical DistributionManufacturingRobotics
Responsibilities
Completes and maintains training necessary to provide useful and credible recommendations and quotations regarding Gas Equipment products and applications
Performs follow up with customers via phone and email through incoming technical services and sales related calls
Determines customer requirements for specific applications to be able to offer a competitive solution considering features, cost and product availability
Generates sales quotations (including use of SAP Variant Configurator) and communicates directly with customers
Uses technical knowledge of products to answer common technical questions and provide troubleshooting support
Works effectively with Harris business systems including SAP (including Variant Configurator and Workflow), Salesforce, 8x8 Phone Queues
Collaborates with Customer Service / Technical Sales Support to facilitate order entry and product returns - RMA’s (Return Material Authorization)
Performs product-related training for internal (i.e. Sales) and external (i.e. customers) audiences. Develops training materials as required
Evaluates component alternatives (deviations) when supply chain problems exist
Evaluates plans for new products, changes to existing products and plans to discontinue and/or replace existing products (using SAP Workflow)
Designs special/custom products (SPPRD’s) for quotation including development of Bill of Materials (BOM) and marking up existing drawings
Facilitates generation of product drawings by collaborating with Graphical Sales Support
Qualification
Required
7-10+ years experience in a field related to gas pressure and flow control equipment, gas distribution equipment and/or gas torches used in cutting and fabrication
Associates (2-yr) degree in technical field
Experience reading electrical or mechanical schematics
Working knowledge of ERP as related to inventory, production and customer service
Working knowledge of Microsoft Outlook, Word, Excel and PowerPoint
Preferred
Bachelors (4-yr) degree in technical field
Company
Lincoln Electric
Lincoln Electric is a manufacturer of welding products, arc welding equipment, and welding consumables.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$1.55B2024-06-24Post Ipo Debt· $1.55B
1995-06-23IPO
Leadership Team
Steven Hedlund
Chief Operating Officer
Geoffrey Allman
Senior Vice President, Acquisition Integration
Recent News
2025-10-31
Company data provided by crunchbase