NLB Services · 20 hours ago
Technical Support Engineer
San Diego, CA
Contract
Hybrid
Mid Level
$46/hr - $46/hrNLB Services Inc. is an equal opportunity employer committed to fair, respectful, and inclusive workplaces. The Technical Support Engineer is responsible for managing and resolving challenging issues for the client's platform, acting as the first point of escalation and providing updates to customers on their requests.
AnalyticsConsultingRecruiting
Hiring Manager
Rishav Jain
Responsibilities
Technical Support Engineers are responsible for managing and resolving the most challenging issues for the client's platform
This includes being the first point of escalation within the technical support department as well as providing regular communication updates to customers on the progress of their requests/cases
The successful candidate will be able to quickly gain an understanding of the client's platform
This is a customer-facing role and therefore it requires strong interpersonal and customer service skills in addition to strong technical skills
Qualification
Required
Experience writing and debugging JavaScript Code
Working knowledge of object-oriented programming (Java and JavaScript)
Understanding of SQL and database concepts
Working knowledge of Web Technologies (Apache, Tomcat, HTML, XML, JSON)
Understanding of remote administration via SSH, SNMP, WMI, Powershell
Understanding of Networking concepts including TCP/IP, HTTP, concepts of firewall, load balancer and ports
Familiarity with VMware, AWS, Azure, Event Management Systems
Excellent troubleshooting skills
Benefits
Medical Insurance
Dental Insurance
Vision Insurance
Additional benefit options available
Company
NLB Services
NLB Services is a fast growing consulting, analytics and digital transformation company.
Founded in 2007
5001-10000 employees
H1B Sponsorship
NLB Services has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (4)
2024 (2)
2023 (1)
2022 (2)
2021 (1)
2020 (10)
Funding
Current Stage
Late StageLeadership Team
Sachin Alug
Founder and Chief Executive Officer
Abhilash Raghavan
Chief Business Officer
Recent News
Deccan Chronicle
2025-11-18
womenentrepreneursreview.com
2025-10-23
2025-10-23
Company data provided by crunchbase