Remx · 1 week ago
Bilingual Referral Specialist
Remx is a reputable nonprofit organization seeking a bilingual, service-driven professional to support community members. The role involves connecting individuals with essential resources and benefit programs while providing compassionate support in a fast-paced environment.
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Responsibilities
Answer incoming calls and assess community members’ needs
Provide accurate information and referrals to appropriate programs and services
Document interactions and maintain organized records
Deliver professional, compassionate support in a fast-paced environment
Qualification
Required
Bilingual English/Spanish – required
Bachelor's degree in a human services field
Experience in a high volume call environment
Strong communication, listening, and customer service skills
Detail-oriented with the ability to multitask and prioritize
Comfortable working independently and as part of a team
Basic proficiency in Microsoft Office
Benefits
Full Benefits Medical
Dental
Vision
Free online Career Focused Courses while working for us!