IT Help Desk Associate jobs in United States
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A&I, Inc. ยท 4 hours ago

IT Help Desk Associate

positionLos Angeles, CA
timeFull-time
remoteOnsite
seniorityNew Grad, Entry Level
money$50K/yr - $60K/yr

A&I, Inc. is a global leader in specialized jewelry manufacturing and design, known for its exceptional craftsmanship. They are seeking an IT Help Desk Associate to provide technical support and assistance to end-users, troubleshoot hardware and software issues, and maintain documentation of support requests and resolutions.

Luxury Goods & Jewelry
Hiring Manager
Julian Tverskoy
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Responsibilities

Providing technical support and assistance to end-users
Troubleshooting hardware and software issues
Installing and configuring computer systems
Maintaining documentation of support requests and resolutions

Qualification

Information TechnologyTroubleshootingWindows operating systemsCloud ComputingTechnical certificationsVerbal communicationWritten communicationTeamworkProblem-solvingAttention to detailOrganizational skills

Required

Experience in Information Technology and troubleshooting
Strong verbal and written communication skills
Knowledge of Windows operating systems and software applications
Familiarity with Cloud Computing technologies
Ability to work well in a team
Excellent problem-solving skills
Attention to detail and organizational skills

Preferred

Relevant technical certifications are a plus

Company

A&I, Inc.

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We are A&I, a global leader in specialized jewelry manufacturing and design.
dateFounded in 2008
location
Los Angeles, California, US
people-size1001-5000 employees
web-link
https://topjewels.com

Funding

Current Stage
Late Stage
Company data provided by crunchbase