Phyllis Browning Company · 2 months ago
Agent Support Coordinator
San Antonio, TX, US
Full-time
Onsite
New Grad, Entry Level
$45K/yr - $50K/yr
0+ years expPhyllis Browning Company is a real estate firm seeking an Agent Support Coordinator to ensure the success of their agents and maintain exceptional client service. The role involves providing administrative, marketing, and operational support to agents, including onboarding, managing communications, and facilitating training and compliance.
Real Estate
Responsibilities
Request or create marketing materials or collateral related to specific listings or agent needs
Ensure stock of marketing materials for buyer and seller packets; prepare or order more as needed
Assist Agents with MLS Input and add listing information in PBC Link
Be proficient and provide support in brokerage-supported software such as Outlook, Rechat, PBC Link, Avail (rental site), and Microsoft Teams. Become proficient in new technologies as they are introduced to PBC
Monitor and update agent’s 'all sales tasks' and marketing requests in PBC Link
Communicate with departments as needed to resolve problems or concerns
Create and maintain vendor lists for assigned agents (Inspector List, Home Warranty Company List, etc.)
Update agent CRM as requested by agents
Create net sheets with numbers and details provided by the agent
Send sellers the Seller’s Disclosure document via Seller’s Shield
Schedule showings in Showing Time and upload showing instructions for listings
Order photography when requested
Create and implement an open house marketing plan. Add open houses to PBC Link and MLS, per the agent’s request
Schedule PBC previews
Add request to PBC Link for inclusion on LPI website
Update listing information and photos in PBC Link and MLS as needed
Send executed contract to title. Make arrangements for Option Fee and Earnest Money, if appropriate
Order sign installation and removal
Load photos into PBC Link and MLS
Maintain professional dress and demeanor
Maintain confidentiality between both office staff and agents. Gossiping is not tolerated. Any issues or concerns should be directed to your Agent Support Team Lead
Assist receptionists and agent support team as needed
Perform other related duties as assigned by management
Qualification
Required
One year certificate from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience
Previous experience in the real estate industry is beneficial
Basic graphic design skills, social media savvy
Data Entry experience
Ability to organize a daily workload by prioritizing
In-depth understanding of Microsoft Office Suite
Ability to successfully collaborate with all internal and external partners
Professional writing skills are a must
Detail-oriented with outstanding organization, communication, time management, and project management skills
Creative thinker and team player
Strong attention to detail
Demonstrated success and comfort in working in a very fast-paced environment and ability to handle multiple projects while meeting deadlines
Demonstrated ability to work cross-functionally and interact with all levels of management
Excellent written and verbal communication skills are essential, with a demonstrated ability to write compelling copy
Must be a problem solver and work independently
Company
Phyllis Browning Company
Phyllis Browning Company is a real estate company that offers property buying and selling services in San Antonio.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Phyllis Browning
Chairman/CEO
Victor J. Ibarra G.
Chief Operating Officer
Recent News
San Antonio Business Journal
2025-03-14
San Antonio Business Journal
2023-09-21
2022-09-16
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