SIXT · 3 days ago
Coordinator Customer Sales & Service
Tulsa, OK
Full-time
Onsite
Entry Level
$19.50/hr - $19.50/hr
2+ years expSIXT is a globally leading mobility service provider, and they are seeking a Coordinator for Customer Sales & Service. In this role, you will be the primary point of contact for customers, assisting them with reservations and service-related inquiries to ensure a premium customer experience.
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Responsibilities
You respond to all inbound customer contacts within established service levels, ensuring a premium customer experience
You assist customers with reservations, vehicle selection, and service-related inquiries to support a seamless rental experience
You utilize active listening, sound judgment, and effective de-escalation techniques to resolve customer complaints, concerns, or billing issues efficiently
You partner with global departments to address customer requests and deliver the most effective solutions
You provide clear guidance and support on billing inquiries, service complaints, and general assistance needs
You consistently meet or exceed performance, quality, and customer satisfaction standards in every interaction
Qualification
Required
High School diploma or equivalent
2–3 years of customer service experience, with a focus on problem resolution and de-escalation
Proficient in Microsoft Office applications and CRM tools
Ability to manage high call volumes while maintaining quality service
Strong organizational skills
Excellent verbal and written communication
Ability to multitask, stay organized, and manage time effectively
Success-oriented, adaptable, and willing to take on multiple responsibilities in a dynamic environment
Preferred
Associate degree
Benefits
Paid Time Off & Sick Leave – Enjoy PTO, sick leave, and support for a healthy work-life balance
Comprehensive Health & Insurance – Access medical, dental, and vision coverage, life insurance, critical illness and hospital indemnity plans, pet insurance, and a 401(k) retirement plan
Company
SIXT
Sixt SE with its registered office in Pullach near Munich, is a leading international provider of high-quality mobility services.
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Thomas (Tom) C Kennedy
President and CFO, USA
Ann Letterman
Senior People & Culture Business Partner
Recent News
2025-05-31
2024-04-24
Company data provided by crunchbase