Insight Global · 2 weeks ago
Patient Intake Representative
Insight Global is seeking a Patient Intake Coordinator to join the New Patient Services team. This role functions as a patient call center for new patients, serving as their primary contact once they are scheduled, requiring excellent customer service skills while interacting with patients and their families daily.
EmploymentHuman ResourcesRecruitingSales
Responsibilities
Answer high volumes of inbound calls from patients, providers, and referral sources
Coordinate new patient referrals and intake processes across multiple locations
Register patient accounts and verify insurance eligibility and benefits
Schedule initial appointments and procedures using EHR and PMS systems
Maintain accurate and up-to-date patient records and documentation
Resolve routine and non-routine issues related to patient intake
Qualification
Required
Excellent customer service skills
Ability to answer high volumes of inbound calls
Experience coordinating new patient referrals and intake processes
Ability to register patient accounts and verify insurance eligibility and benefits
Experience scheduling initial appointments and procedures using EHR and PMS systems
Ability to maintain accurate and up-to-date patient records and documentation
Ability to resolve routine and non-routine issues related to patient intake
Company
Insight Global
Insight Global provides top talent and staffing solutions that help job seekers find careers in healthcare, finance, IT, and government.
H1B Sponsorship
Insight Global has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (281)
2024 (164)
2023 (75)
2022 (17)
2021 (3)
2020 (2)
Funding
Current Stage
Late StageTotal Funding
unknown2010-07-01Acquired
Recent News
Maryland Daily Record
2025-09-26
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