Remx · 3 months ago
Bilingual (Spanish/English) Customer Service Agents
RemX is hiring Bilingual (Spanish/English) Customer Service Agents in Plantation, Florida. The role involves reviewing and assigning drivers and vehicles to trips based on member needs, ensuring timely coverage of trips, and handling last-minute requests for transportation.
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Responsibilities
Review and assign drivers and vehicles to upcoming trips based on member needs (e.g., wheelchair van, gurney van, sedan)
Ensure all trips within the designated time-frame are covered with suitable transportation providers
Handle last-minute trip requests by securing drivers and vehicles under tight timelines
Reschedule medical appointments when transportation cannot be arranged
Qualification
Required
Bilingual Spanish and English
Preferred
Prior experience in logistics, transportation planning, dispatching, or customer service