Carvana · 2 weeks ago
Account Administrator Fleet - ADESA Boston
Framingham, MA, US
Full-time
Onsite
New Grad, Entry Level
$20/hr - $21/hrCarvana, through its subsidiary ADESA, operates over 50 locations in the US and is a leader in the automotive auction industry. The Account Administrator Fleet role involves assisting with vehicle sales paperwork and providing administrative support to ensure efficient operations and customer satisfaction.
AutomotiveAutonomous VehiclesE-Commerce
Responsibilities
Make sure customers receive prompt, efficient and courteous attention
Maintain a professional appearance, orderly work environment and friendly disposition
Resolve any customer complaints in a friendly, courteous manner and advise Management of all serious complaints or incidences
Respond in a timely manner to all customer inquiries relating to vehicles and titles
Verify that vehicle information is accurately recorded and numbered for the sale
Schedule sale for accounts after completion of necessary pre-sale reconditioning and required paperwork
Verify title, bill of sale and VIN number are accurately recorded. May assist in preparation of titles, contracts, bill of sale, pre-sale and post-sale reports and post reconditioning charges incurred
Communicate with the Mechanical Services Shop, Body Shop and Detail Shop for vehicle repairs and post charges to vehicle account in a timely manner
Enter condition reports into AMS
Review condition report/vehicle for repairs/problems and set work orders in V-Trace for Mechanical and Body Shop
Call in orders for Windshield, Dent Demon and other outside vendors
Verify the correct repair charges are submitted
Qualification
Required
Assist in obtaining required information and helps with the completion of necessary paperwork for sale of vehicles
Perform various administrative and clerical duties relating to the sale for one or more departments: Consignment, Factory, Fleet/Lease or Commercial Account
Ensure maximum dollar sales volume in the most profitable way possible
Provide prompt, efficient and courteous attention to customers
Maintain a professional appearance, orderly work environment and friendly disposition
Resolve customer complaints in a friendly, courteous manner
Respond in a timely manner to all customer inquiries relating to vehicles and titles
Verify that vehicle information is accurately recorded and numbered for the sale
Schedule sale for accounts after completion of necessary pre-sale reconditioning and required paperwork
Verify title, bill of sale and VIN number are accurately recorded
Assist in preparation of titles, contracts, bill of sale, pre-sale and post-sale reports and post reconditioning charges incurred
Communicate with the Mechanical Services Shop, Body Shop and Detail Shop for vehicle repairs
Post charges to vehicle account in a timely manner
Enter condition reports into AMS
Review condition report/vehicle for repairs/problems and set work orders in V-Trace for Mechanical and Body Shop
Call in orders for Windshield, Dent Demon and other outside vendors
Verify the correct repair charges are submitted
Company
Carvana
Carvana is an e-commerce platform that buys and sells used cars.
Founded in 2012
10001+ employees
H1B Sponsorship
Carvana has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (44)
2024 (51)
2023 (23)
2022 (106)
2021 (59)
2020 (36)
Funding
Current Stage
Public CompanyTotal Funding
$5.16BKey Investors
Stellantis-FsAlly Financial
2025-11-19Post Ipo Debt· $99M
2023-07-27Post Ipo Equity· $225M
2022-02-24Post Ipo Debt· $3.27B
Leadership Team
Ernie Garcia
Founder and CEO
Shekita Hayes
Co-Founder/COO
Recent News
Bizjournals.com Feed (2025-11-12 15:43:17)
2026-01-16
Company data provided by crunchbase